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Customer reviews

Rating 4.5 out of 5 stars with 725 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers commend the 5.3 Cu. Ft. High-Efficiency Smart Top Load Washer for its overall performance, large capacity, and relatively quiet operation. Many users find it easy to use and appreciate its design and compact size compared to front-loading machines. However, a few customers have expressed concerns regarding the effectiveness of the wash cycle settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 725 reviews
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. We're happy with the new LG 5.3 washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever bought wouldn't by anything els!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and fast. It only runs as long as it needs to based on the size of the load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price for a Washer that works great and saves energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it very much met my expectations washes very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine. I like the spin cycle and the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer for what we were looking for. Touch panel makes washing seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hermine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washing Mashine , Energy and water saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing the clothes to satisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it i have no problems the agitation works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it love love it love it love love love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy installation. Installers came early.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Contact me to make this right!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously what is this??? Brand new already rusted and had soap in it

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki LG

  • Rated 5 out of 5 stars

    Working Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washers and Dryer I am so glad that i pick lg

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart washer in MS.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but I don't like the water level. Cleans good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it is beautiful and perfect it’s all I want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy applicance and service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it and received great price and great service at best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s Great. I haven’t had it long enough to give 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the nicest washer I have ever owned. I live the gun metal color!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A decent machine but I miss my old Kenmore Elite.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water level sensor isn't very good. The water sensor fills the tub below the level of the clothes so when agitating, you can see dry clothes above the water level. So I don't use the settings, I just go directly to Deep Wash/Deep Fill so that the water level goes above the level of the clothes so that they freely swish below the water level during agitation. Also the spin cycle is really loud. You can hear it even when you're on the first floor and the washer is in the basement. I miss my old Kenmore Elite. I've only had the washer for a month. I hope things improve with more use.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. We appreciate you sharing your experience with the LG Smart Top Load Washer (WT7405CV) model. We're sorry to hear that it hasn't met your expectations, especially in comparison to your previous Kenmore Elite. Your feedback about the water level sensor and the noise during the spin cycle is valuable to us, and we apologize for any inconvenience this has caused. We understand the importance of a reliable and efficient washing machine, and we're committed to making improvements based on your input. For basic troubleshooting in regards with the noise during spin cycle, kindly visit this link: https://www.lg.com/us/support/video-tutorials/noises-during-cycle-top-load-washer-CT00000305-20150712816129. If you find that the issue persists, please send us a private message on Facebook or X (Twitter) using @LGUSSupport, and we will be more than happy to assist you. ^Juvy LG

  • Rated 3 out of 5 stars

    Not worth buying it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 3 months X5 and already making loud noises and vibrating like it’s about to go bad very soon

    No, I would not recommend this to a friend