Customer Ratings & Reviews
- Model:
- WT7405CV
- SKU:
- 6492260
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 5.3 Cu. Ft. High-Efficiency Smart Top Load Washer for its overall performance, large capacity, and relatively quiet operation. Many users find it easy to use and appreciate its design and compact size compared to front-loading machines. However, a few customers have expressed concerns regarding the effectiveness of the wash cycle settings.
This summary was generated by AI based on customer reviews.
LG top load washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good but a bit noisy. The spin cycle seems like it will end up in another room
I would recommend this to a friendWasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and easy purchase washer works great!!!!!!!!!!
I would recommend this to a friendRun….
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to love it…. Hate is such a strong word but I seriously dislike this machine including the matching dryer. Clothes do not smell good. I clean the drum, fill only half way, add scent beads. Nothing helps. They don’t stink but they don’t smell fresh either. Clothes will always be dirty. I take it back. I hate this machine and cannot afford to get a new on now. It’s only 3 years old!!! The dryer doesn’t dry fully. We have to put it on the antibacterial setting otherwise things get moldy. The sensor dry is a scam feature.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Washer (WT7405CW) model and matching dryer. We understand your concern about to feel like your clothes aren’t coming out as fresh as they should. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. For the washer, there are a few things we can try to improve the freshness of your clothes: If you haven't already, try running a clean cycle on the washer (many LG washers have a "Tub Clean" setting). This can help remove any residual buildup that might be affecting how clean or fresh your clothes smell. Make sure you're using the right amount of high-efficiency detergent, as too much can leave a residue on clothes, and too little may not properly clean them. For more help, visit https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790. For the dryer issues, ensure the lint filter is clean before every cycle, as even a small buildup can prevent the dryer from functioning properly. Try selecting the "Heavy Duty" or "Bulky" cycle for larger loads, as these settings provide extra drying time, which may be necessary for certain fabrics or large loads.
If these steps don’t resolve the issues, please send us a private message on social media @LGUSSupport, and we’ll help you explore warranty options or arrange for professional service. ^Juvy
Worst experience with a company!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will never buy anything from Best Buy again. We ordered washer 6wks ago. First delivery appointment was cancelled day of after taking day off. They said it would never happen again. Second delivery time was suppose to come between 2-7pm yesterday. They said running late would come 8pm. Cancelled delivery at 8pm. Again took a day off
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience regarding your LG Washer (WT7405CW) model. We understand your concern about the delivery schedules that are not honored, especially after taking time off work. We strive to provide excellent services and ensure a smooth and seamless experience. We recommend contacting Best Buy customer service at 888-237-8289 to express your concerns and seek clarity on your order. In the meantime, please feel free to send us a private message on social media @LGUSSupport. We're here to support you with any questions about your washer once it arrives. We appreciate your patience and understanding as we work through this together. ^Juvy