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Customer Ratings & Reviews

$1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 724 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers commend the 5.3 Cu. Ft. High-Efficiency Smart Top Load Washer for its overall performance, large capacity, and relatively quiet operation. Many users find it easy to use and appreciate its design and compact size compared to front-loading machines. However, a few customers have expressed concerns regarding the effectiveness of the wash cycle settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 724 reviews
  • Rated 5 out of 5 stars

    Very satisfied!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really sceptacle about the new washers after 22 years loving my old Kenmore but after a lot of research and reviews I went to my local Best Buy to actually see models. The sales lady was top knotch and very thorough. Now I have had my LG with agitator for 2 months and I love it. It really cleans and it doesn't hurt my clothes .I highly recommend!!!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello, Peter! We are so delighted to hear that you are happy with the new LG Smart Top Load Washer w/Agitator! We appreciate you telling us about the outstanding service you received, as well as the fabulous features it possesses. This really helps us in delivering an effective outcome to future issues or concerns that ultimately will make life more convenient for you. Should you ever need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. Enjoy! ~Rita LG

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well-built fewer plastic parts than other brands. quieter than previous model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to actually have an agitator that doesn’t ball up your clothes. More complicated than it needs to be as far as functions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes cloths . Can not say much else. Works as intended. Nice washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well no residual soap after rinse. Plenty of options for any type of load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and essy to use have used it alot with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only beautiful, but works great too! It's exactly what i needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is quiet efficient and does an excellent job of cleaning clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only have had it for a month. So far it’s been good. I love the color. And I love having the agitator, I feel like my clothes are cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommended!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, the most updated technologies and efficiency! It works amazingly well, beyond our imaginations!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, last one went bad before a year old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and great size. No need to set water levels, smart machine. Id definately recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Like It !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I like it. It runs quiet, like how the water comes out like a waterfall. I do miss my 2hr Disinfect cycle that I had on my Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    new lg washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had it for a week now so far it's doing a great job easy to use only problem i've had was delevery date kept changing everything else was fine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer, picked using consumer reports, I was surprised and pleased that best buy carried the brand I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, gets the clothes clean. This is the new version of what they had before, and they still like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG! This is the best washing machine I have ever owned. It cleans as a champ. Worth every penny. Highly recommend it…

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Pretty, but loud

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful washing machine. I love the color and that it is top load. However, it was described as quiet. It is not. It sounds at times, like a freaking plane is taking off. I would not buy it again, or recommend.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to post your review and mentioning the ongoing loud noise issue in your HE Smart top load washer. We'd be happy to offer our support! Does this happen for every cycle? At what point in the cycle does this happen? Please feel free to contact us at (800) 243-0000 from Mon. to Sun. 8AM - 9PM EST so that we can further discuss the issue at hand and work towards a resolution. ^Chris LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Agitator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the capacity with the agitator, switch back from one that didn’t have one. Big difference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is very deep hard to get small items out such as socks/baby clothesneed to buy a grabber.

    I would recommend this to a friend