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Customer Ratings & Reviews

Your price for this item is $1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 719 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the 5.3 Cu. Ft. High-Efficiency Smart Top Load Washer's excellent cleaning performance and large capacity as significant advantages. Many appreciate its quiet operation and ease of use, along with the effective agitator and spacious tub. However, some users find the washer's tub depth challenging, and a few have reported reliability concerns. The positive feedback on cleaning, capacity, and quietness outweighs the negative comments regarding depth and occasional malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 719 reviews
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked great. Had no problems and great delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer is Superb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of the washer. Washes very good and cleans the clothes well. I thought may not be sufficient with the cleaning by just looking at the cycle but it works very well. It superseded my expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect midrange appliance.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning all the specifics. Overall cleans well. Slightly noisier than I expected. Lots of options a plus and a headache. Well fabricated.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello! We are delighted to hear that you love your new LG Top Load Washer w/Agitator! Thank you for telling us about the outstanding features it possesses.Should you ever need support on the noise coming from the washer, or any questions, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. Enjoy! ~Rita LG

  • Rated 5 out of 5 stars

    Best Laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine! Uses little water. Incredible power. Handles a huge bedspread. People at Best Buy were great. Will be back soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving both this washer and dryer combo it has been so easy to use and great quality. I like that you can connect it to wifi, it notifies you when you load is all done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Misleading installation procedures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I ordered delivery and installation for this item it was not made clear to me that this would not be done on the same day as has been done with other all other items I purchased from Best Buy. The Item was delivered and hooked up and that was all so I did the setup myself then discovered I needed to make another appointment for the installation which would have meant another week before I could use it. Not Cool!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped down to my home in the Caribbean. Easy to use and does the job well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG load washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device .great customer service.good delivery and deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Size

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom for size is awesome. Now she can wash bigger blanket. But is a little confusing to used. But everything else it does a good job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Washer, So Far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big enclosure, even with agitator. Getting used to settings, but the stain removal powers of the LG are exemplary. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What we needed and more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washer! The smart technology is also a plus as well as a new fav. My only regret is not purchasing the matching dryer. We only need the washer at the moment. However, I’m sure we will purchase the dryer to match soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent washing equipment, thank you for having manufactured this wonderful intelligent system, I am very happy about it. and more my wife!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this washer 2 weeks ago and it’s everything that I needed! It does everything except fold your clothes! I am amazed at how big the drum is inside. And the Best Buy worker Jerod was amazing. He was patient with me while ordering the his washer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hiccup at the start.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the self-diagnostic you're supposed to run first thing when you install the machine didn't work, it seems to be working fine. Time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my wash machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working for me great I love it I would recommend this washer to anyone who was looking for a good wash machine

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the first time I used it it was loud but the customer service said it was normal. Fast forward almost two years later and the water pump died and I'm left with an expensive paper weight that will cost almost as much to fix and take at least 6 days to get someone here or buy a new one

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The previous model we had did t have the agitator. And we wanted the same model. But they were back ordered. So we had to settle for the one with it.

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 3 out of 5 stars

    Tub is too deep

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tub is so deep I cannot reach things on the bottom. I have to use long-handled pinschers to reach things there. I am 5'3" tall.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it for 2 weeks, but so far it’s been great. It takes am awhile to learn all the buttons, but that’s with every new appliance.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We truly appreciate your support, and we are grateful when our valued customers like you take the time to leave positive reviews, as this helps us to attract more customers and increases our reputation.
      We hope to see you again soon! ~Tanisha LG

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the setting and a setting for deep water. Pleasant suprise after the last to washers. Everything about this washer is amazing.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Congratulations on your new purchase. We truly appreciate your support, and we are grateful when our valued customers like you take the time to leave positive reviews, as this helps us attract more customers and increases our reputation. We hope to see you again soon! ~Tanisha LG