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Customer Ratings & Reviews

Your price for this item is $1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 719 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the 5.3 Cu. Ft. High-Efficiency Smart Top Load Washer's excellent cleaning performance and large capacity as significant advantages. Many appreciate its quiet operation and ease of use, along with the effective agitator and spacious tub. However, some users find the washer's tub depth challenging, and a few have reported reliability concerns. The positive feedback on cleaning, capacity, and quietness outweighs the negative comments regarding depth and occasional malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 719 reviews
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new LG Washer! The settings provide many options. Being 5' tall poses an issue with reaching the bottom, so I have a one step, it works.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey Sharon! Yes, we hear it all the time how deep the machine is, but having a stool handy always helps! We appreciate you telling us about the outstanding features the LG Smart Top Load Washer possesses! Should you ever need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. Enjoy! ~Rita LG

  • Rated 5 out of 5 stars

    LG smart washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! Washer is deep and holds a lot of clothes. Easily fits my fluffy comforters. Only problem is mixing bedding with regular clothes as smart sensor will re-adjust washing time like 3 times and leave clothes soaked.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sad101

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only major problem I have with this washing machine, is that for some odd reason it doesn’t fill up all the way with water it has a sensor detect how much water should go in and to me it’s not enough water for the clothes.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Works well so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that we purchased this LG Washer! So far, it works well! I like the options for the wash cycles and the ability to see the cycles through the LG ThinQ App. The installation process also went well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many wash options compared to my old washer. It doesn’t use much water so I personally use the deep wash option as I was used to on my 25 year old machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Washes well and fast. During spin cycle spins fast and leaves clothes damp not wet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this washing machine it works wonders best washing machine I bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ma Clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is now such a pleasure to do the washing since I got my new LG High Efficiency Smart Top Load Washer. Makes this chore a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still wish it was easier to add clothes after lid locks. But so much better than Maytag!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We want to thank you for taking the time to communicate with us about your experience. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James. LG

  • Rated 5 out of 5 stars

    Fantastic Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well and doesn’t compare to any other washer. It takes off all the dirtiness from my husbands work clothes. It was an excellent purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dream Washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like a dream! I put six throw rugs in at once . They were perfectly clean, and the spin cycle is wonderful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Machine, little loud

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine. Does a great job washing. Only reason not 5 stars is it can be loud when spin drying the clothes at the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washing machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is at our second home, it’s not used as much. But I do really like it the 6 times that I did use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Technical Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Instructions for choosing among many settings are confusing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very quiet and even sends me a notification when a load is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine and automatically adjusts to washing times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of cycles and works excellent. Wifi is a great benefit but hard to get the app installed. Once installed I was able to update the washer software and cycles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost great. The fabric softener dispenser fills with water, so I cannot add any softener for the next load. I can’t get the water out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far loving it...yes it is loud compared to others but no big deal because it helps to remind us we need to swap it out soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agitator! Had one with an impeller and simply didn’t clean as well as this one. Too early to tell if it’s gonna last and the quality.

    I would recommend this to a friend