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Customer Ratings & Reviews

Your price for this item is $1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 719 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the 5.3 Cu. Ft. High-Efficiency Smart Top Load Washer's excellent cleaning performance and large capacity as significant advantages. Many appreciate its quiet operation and ease of use, along with the effective agitator and spacious tub. However, some users find the washer's tub depth challenging, and a few have reported reliability concerns. The positive feedback on cleaning, capacity, and quietness outweighs the negative comments regarding depth and occasional malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 719 reviews
  • Rated 5 out of 5 stars

    Very good washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has done every load so far. Only load has fault put but i was trying to wash aone heavy blanket, but i agaInst it and it washed just fine. This was a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far working great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite and efficient! Been using for 2 weeks for and its working like a charm!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello! It's great to hear that your new Top Load Washer is meeting all of your expectations, and is making such a welcome addition in your home! A quiet laundry room is a happy laundry room, and if we can ever help, please be sure to reach out using the link below. https://www.lg.com/us/support/contact ^Ian LG

  • Rated 5 out of 5 stars

    LG 5.3 Cu.Ft Smart Top Load Washer w/4-way Agitato

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Sometimes it’s a little loud during some of the wash cycles. Wash cycles are fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my LG washer and dryer. I can tell they were built to lasr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine! Runs great, cleans clothes without any problems one oftje best washers i have ever had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is worth the money and washes the clothes very well. I’m not having any issues with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Easy to install. Best Buy drop off and pick up is a huge convenience.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    wash

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    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and cleans better than expected. My Wife loves the tune it plays instead of a loud beep the old one had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome display model

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This display model is awesome!!! Display model you ask, yes because we haven’t actually gotten the washer yet, but for 250 bonus pts I give the display model 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer, picked using consumer reports, I was surprised and pleased that best buy carried the brand I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOP NOTCH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT MACHINE. We looked everywhere for the right fit for us, AND we did. :)

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    It stopped draining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in November 2024 and not even a year later it stopped draining. I don't recommend at all.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Alex. Thank you for sharing your experience with the LG Washer (WT7405CV) model. We understand your concern about a unit that doesn’t perform as expected. At LG, we’re committed to delivering dependable products and helpful support to ensure a smooth ownership experience. If you're facing a draining issue, check if the drain hose is kinked or clogged, and ensure it’s not pushed too far into the drainpipe to avoid siphoning. For more help, visit https://www.lg.com/us/support/help-library/lg-washing-machine-whys-is-water-not-draining-from-my-washer--20153067403293. Feel free to email us at lgdigitalcare@lg.sprinklrsupport.com, and our team will assist you. ^Juvy LG

  • Rated 5 out of 5 stars

    amazing washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer ! very quiet while washing and very quick as well I love it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works greattttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG has always been good and so far so good with this washer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty, but loud

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful washing machine. I love the color and that it is top load. However, it was described as quiet. It is not. It sounds at times, like a freaking plane is taking off. I would not buy it again, or recommend.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to post your review and mentioning the ongoing loud noise issue in your HE Smart top load washer. We'd be happy to offer our support! Does this happen for every cycle? At what point in the cycle does this happen? Please feel free to contact us at (800) 243-0000 from Mon. to Sun. 8AM - 9PM EST so that we can further discuss the issue at hand and work towards a resolution. ^Chris LG

  • Rated 5 out of 5 stars

    CRA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still very new, but seems to work very well! Very deep so sometimes a stool is required to get clothes out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am a Happy Camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this washing machine. The clear lid allows me to see that the water is doing the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only LG from now on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully! Buying LG from now on. Samsung and Maytag/Whirlpool have definitely let us down with their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Reliable Service and Great Appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent delivery, and onsite setup. Best Buy even hauled away the old appliances.

    I would recommend this to a friend