Customer Ratings & Reviews
- Model:
- WT7405CW
- SKU:
- 6492265
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 5.3 Cu. Ft. High-Efficiency Smart Top Load Washer for its overall performance, large capacity, and relatively quiet operation. Many users find it easy to use and appreciate its design and compact size compared to front-loading machines. However, a few customers have expressed concerns regarding the effectiveness of the wash cycle settings.
This summary was generated by AI based on customer reviews.
Great Washer, So Far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big enclosure, even with agitator. Getting used to settings, but the stain removal powers of the LG are exemplary. Would recommend.
I would recommend this to a friendWhat we needed and more
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful washer! The smart technology is also a plus as well as a new fav. My only regret is not purchasing the matching dryer. We only need the washer at the moment. However, I’m sure we will purchase the dryer to match soon.
I would recommend this to a friendAmazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this washer 2 weeks ago and it’s everything that I needed! It does everything except fold your clothes! I am amazed at how big the drum is inside. And the Best Buy worker Jerod was amazing. He was patient with me while ordering the his washer!
I would recommend this to a friendTub is too deep
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tub is so deep I cannot reach things on the bottom. I have to use long-handled pinschers to reach things there. I am 5'3" tall.
No, I would not recommend this to a friendHiccup at the start.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although the self-diagnostic you're supposed to run first thing when you install the machine didn't work, it seems to be working fine. Time will tell.
I would recommend this to a friendGood Brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The previous model we had did t have the agitator. And we wanted the same model. But they were back ordered. So we had to settle for the one with it.
I would recommend this to a friendLG Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new LG Washer! The settings provide many options. Being 5' tall poses an issue with reaching the bottom, so I have a one step, it works.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey Sharon! Yes, we hear it all the time how deep the machine is, but having a stool handy always helps! We appreciate you telling us about the outstanding features the LG Smart Top Load Washer possesses! Should you ever need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. Enjoy! ~Rita
LG load washer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device .great customer service.good delivery and deal
I would recommend this to a friendSad101
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only major problem I have with this washing machine, is that for some odd reason it doesn’t fill up all the way with water it has a sensor detect how much water should go in and to me it’s not enough water for the clothes.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Good choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many wash options compared to my old washer. It doesn’t use much water so I personally use the deep wash option as I was used to on my 25 year old machine.
I would recommend this to a friendGood choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still wish it was easier to add clothes after lid locks. But so much better than Maytag!
I would recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking the time to communicate with us about your experience. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Washing Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine. Washes well and fast. During spin cycle spins fast and leaves clothes damp not wet.
I would recommend this to a friendGreat Machine, little loud
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the machine. Does a great job washing. Only reason not 5 stars is it can be loud when spin drying the clothes at the end.
I would recommend this to a friendWasher LG -
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only had this washer for not even 2 years and I already had to have it serviced twice. First it was staining my clothes and then it wouldnt drain the water. Too expensive to last only two years.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, JuanaS. Thank you for sharing your experience with us regarding your LG High-Efficiency Smart Top Load Washer. We understand your inquiry regarding the performance issues, specifically regarding draining and staining, that you have encountered with your unit. Your feedback is important, and we'd like to assist you further.
https://www.bestbuy.com/product/lg-5-3-cu-ft-high-efficiency-smart-top-load-washer-with-4-way-agitator-white/JJ8VPZ9TQG
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Lg washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this washing machine it works wonders best washing machine I bought
I would recommend this to a friendDream Washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works like a dream! I put six throw rugs in at once . They were perfectly clean, and the spin cycle is wonderful!
I would recommend this to a friendQuiet washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost great. The fabric softener dispenser fills with water, so I cannot add any softener for the next load. I can’t get the water out.
I would recommend this to a friendLG washing machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is at our second home, it’s not used as much. But I do really like it the 6 times that I did use.
I would recommend this to a friendloving it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far loving it...yes it is loud compared to others but no big deal because it helps to remind us we need to swap it out soon
I would recommend this to a friendLove this machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agitator! Had one with an impeller and simply didn’t clean as well as this one. Too early to tell if it’s gonna last and the quality.
I would recommend this to a friend