Customer Ratings & Reviews
- Model:
- WT7405CW
- SKU:
- 6492265
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 5.3 Cu. Ft. High-Efficiency Smart Top Load Washer for its overall performance, large capacity, and relatively quiet operation. Many users find it easy to use and appreciate its design and compact size compared to front-loading machines. However, a few customers have expressed concerns regarding the effectiveness of the wash cycle settings.
This summary was generated by AI based on customer reviews.
Beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it is beautiful and perfect it’s all I want
I would recommend this to a friendBest Buy applicance and service
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it and received great price and great service at best buy
I would recommend this to a friendLG Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s Great. I haven’t had it long enough to give 5 stars
I would recommend this to a friendQuality Insulation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional work was done. Friendly workers and courtesy
I would recommend this to a friendMy new LG Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the nicest washer I have ever owned. I live the gun metal color!
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! We are very satisfied with this product
I would recommend this to a friendWasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer works with alexa . My clothes smell great .
I would recommend this to a friendcleanclothes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WE LOVE IT, AND IT'S QUIET, AND IT LOOKS GOOD. WE GIVE IT A 10!
I would recommend this to a friendNew lg washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love it! I've bought all lg appliances they all seem great.
I would recommend this to a friendNew washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went as good as I expected, if not better
I would recommend this to a friendGood washer for people who don't understand how to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is way overkill for a simple job of doing your laundry. If you need this much help just to wash the clothes your better off sending them out.
I would recommend this to a friendOne LARGE disappointment.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fill enough water. Cannot use certain features together. For example, you cannot use hot water with a speed wash setting. Auto-sense never gets the right amount of water correcty and clothes on the top remains dry! You only get very little water or an almost complete and unnecessary deep fill every time. No option to choose small, medium or large water fill. It is NOT s strong agitation, I have no idea how anything gets clean in this. Exchanging for a front-loader.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback on the LG Washer (WT7405CV) model. We understand the disappointment and the inconvenience caused by the unit's limitations with certain features. Please know we strive to provide reliable, high-quality products that meet our customer's needs and satisfaction. In the meantime, you may consider visiting this link to obtain more details: https://www.lg.com/us/support/help-library/lg-top-load-washing-machine-water-supply-water-supply-is-insufficient-water-is-supplied-little-by-little-CT00000305-20153066390412. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
washer with LG name
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.delivered as requested. Prompt and efficient installation
I would recommend this to a friendLG washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it, it washes loads faster then our old washer.
I would recommend this to a friendLGwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product would definitely purchase again,
I would recommend this to a friendid pass
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hate how it washes, so many times i pull the laundry out and its still dirty. We havent even had it a year yet and its already making all sorts of noises. The agitator makes it hard to get a good wash with sheets, comforters, deco pillows or even small dog beds.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Melissa. Please know that your thoughts are shared with our product and marketing team for further evaluation into your feedback. ~Anthony
Clothes not spin enough to be ready for dryer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer various sequences are not working correctly. The sensing takes 5 - 10% of cyle, washing takes about 70% of cycle time, rinse about 10% and spin barely 10%, of cycle time. Result is towels and women's slacks in particular require me to place them over shower door to dry at least 50% of water left after cycle before I can put in my dryer. I am concerned about my dryer being overloaded with the extra water weight and possibility I would need to replace it. So no, I am not happy with the product. I was sure the delivery guys said I had 30 days to ask for a replacement but when I called I was told it was 15 days. So I am left with needing you or someone to verify I am not grievously not loading the machine correctly - followed by asking someone from Best Buy to diagnose the problem. Not a happy customer.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It is not everyday that we get a constructive feedback as detailed as yours, and we want to thank you for that. We're sorry to hear that the product did not meet your overall needs. Allow us to assist you with your concerns by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be pleased to see how we can help. -Cazz -Cazz
STAY AWAY!!!!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage dont buy it. Not only did our 1st purchase break a week outside of the warranty. So we bought a 2nd one thinking it was a fluke. Nope, 2nd one broke with the exact same issue within 6 months. STAY AWAY!!!!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, there! We appreciate you taking the time to share your concern, as we hate to hear that you weren't provided the LG - 5.3 Cu. Ft. High-Efficiency Smart Top Load Washer with 4-Way Agitator and TurboWash3D, as requested. We value your opinion, and it does not go unnoticed. We would like for you to share it on our LG feedback page: https://www.lg.com/us/support/feedback. Thanks. ~Rita
Piece of junk
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs 4 parts after 9 months and after buying the "Geek Squad Protection" we will be without a washer for two full weeks. Do not recommend a bit.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. I'm truly sorry to hear about your experience with needing multiple parts for your LG washer after just 9 months, especially after purchasing the Geek Squad Protection. I can understand how frustrating and inconvenient it must be to be without a washer for two full weeks. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Great washer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer I love being able to see me clothes get clean.
I would recommend this to a friend