Customer Ratings & Reviews
- Model:
- WT8405CW
- |
- SKU:
- 10886194
Customer reviews
Rating 4.7 out of 5 stars with 185 reviews
(185 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was unprofessional, customer service was unprofessional
This review is from LG - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D Technology - Matte Black
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Regie. Thank you for sharing your experience with your LG Washer (WT8405CB) model. We value the details and understand the importance of meeting delivery and customer service expectations. If you haven't done so, please contact Best Buy customer service at 888-237-8289 for assistance and potential solutions.
To ensure proper operation after installation, make sure your washer is level on all four feet, as an unbalanced unit can cause excessive vibration or noise. Adjust the leveling feet until the washer is stable. For more guidance, visit https://www.lg.com/us/support/product/lg-WT8405CB.AEBETUS. If you need further assistance with your delivery and service experience, please email us at lgdigitalcare@lg.sprinklrsupport.com for direct support. ^Juvy
Rated 1 out of 5 stars
Don’t pick up at Phoenix location. Rude people
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good but customer service at the Goodyear location was terrible. I went to pick up the washer and the lady in the front desk almost wanted to fight me because I knocked on the door too hard. It was 15 minutes passed the opening time and no one was opening the door.
This review is from LG - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D Technology - Matte Black
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jose. Thank you for taking the time to share your experience with the LG Washer (WT8405CB) model. We understand your concern about the challenges you faced during your pickup at our Goodyear location. We aim to provide high-quality products and knowledgeable, helpful, and attentive customer service to ensure a smooth and seamless shopping experience. We take your feedback seriously and will address this matter with our team to ensure this does not happen again. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. We value your feedback and ensure that your future interactions with us are nothing short of exceptional. ^Juvy
Rated 3 out of 5 stars
Love hate.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great but has cheap parts. Plastic instead of metal on the lip of the washer. Down grade from previous model. Sadly I wanted it to be a redesign with the quality parts they are known for! However it feels like cheap tin.
This review is from LG - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D Technology - Matte Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Ease of use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's taking time to get use to coming from s front loader for more than 15 years. However, the ease of use and my clothes are so clean and fresh. The tube is huge. I cannot wait to try my king-sized comforter in it! Now that'd the real test!
This review is from LG - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D Technology - Matte Black
I would recommend this to a friendRated 5 out of 5 stars
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine. It is wonderful. Highly recommend
This review is from LG - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D Technology - Matte Black
I would recommend this to a friend
































