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Customer Ratings & Reviews

$829.99
Save $520
Comp. Value: $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 189 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the cleaning performance, noise level, and capacity of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D Technology. Many find it easy to use, especially with the app feature, and appreciate the agitator. However, some customers have noted the limited cycle options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 189 reviews
  • Rated 5 out of 5 stars

    Best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works very well. Have recommended to others!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits lots of clothes and clothes come out pretty dry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get to retain this washer, due to limited space, but I highly recommend it. In my opinion, it is the best washer Best Buy has.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    LG Washer is Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG washer is great, especially with the agitator.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great delivery was fast price was affordable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and it is user friendly! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great Washer and Value on Sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, runs quiet and could be matched with matching dryer. Good value on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product looks amazing, installation team did a great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Washer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer but have had some trouble with water collection in the dispenser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my LG washer!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE my new LG 5.3 cu ft HE washer!!!

    I would recommend this to a friend
  • Cons mentioned:
    Cycle options

    Rated 4 out of 5 stars

    LG washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good so far…washer takes a little longer to run cycles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery on time and installation was quick and neat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product l love l recomendacion 100% LG is best quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large tub, good and bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tub is very deep, which helps with washing large volumes of clothing. But if you are on the short side, it’s a long reach to the bottom to get the clothing.

    I would recommend this to a friend
  • Cons mentioned:
    Cycle options

    Rated 1 out of 5 stars

    Look for something else if I were you.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water levels are terrible I have to wash everything on deep fill . Would be nice to have a low , medium and high water setting instead of the selection they have . Also you have to select wash cycle every time with no memory for last cycle run.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Lloyd. Thank you for sharing your experience with the LG Washer (WT8405CB) model. We understand the importance of having water levels and cycle selections that match your preferences, especially when you’re doing multiple loads and want the washer to feel intuitive and consistent. For the water‑level behavior, one helpful step you can try is running the Tub Clean cycle if you haven’t recently. This helps the washer recalibrate its load‑sensing performance, which can improve how it determines the appropriate water amount. For more guidance, visit https://www.lg.com/us/support/help-library/lg-top-load-washing-machine-how-to-clean-the-tub--20154543538424. We’d be glad to take a closer look at your unit and assist further. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com with your model details so we can continue helping you directly. ^Juvy LG

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Cicicicicicicicicicicicixixixjcixixixixicjcjcjcjxbxbdbdbdbdbd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use & cleans clothes well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Cleans clothes well. Short wash cycles. Thin Q nices when loads are done speeds up doing laundry. Appreciate a five year warranty was available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first load had several thick clothes so we had to run 2 cycles for them to dry completely. I’m hoping it won’t be the case for regular clothes. Combined this with the washer and it’s been good thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this washer thus far. A lot.if options. The service was smooth and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell in love with My appliances can't wait to use them

    I would recommend this to a friend