Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $798.11
The comparable value price is $1,349.99

Customer reviews

Rating 4.6 out of 5 stars with 725 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 725 reviews
  • Rated 5 out of 5 stars

    LG washer & dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After moving from an apartment into a house, we were excited to have a large washer and dryer set. This LG washer & dryer do not disappoint. There are a variety of settings and the units are super easy to operate. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and quiet! We use it daily, so looking forward to it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent results and ease of use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very efficient washer. Its sloped top allows for easy load and removal, even by my wife who is 5' tall. We like the LG app, and have changed the end melody so that it is different than the dryer. However, the app balked when we tried to set the default water temp to cold for the Normal cycle. It said that change could only be set on non-standard cycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever! Large capacity and extremely guiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washing Machine Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement for my parents’ old washer that would thrash and shake the house! This machine is mwah! *chef’s kiss* amazing! Quiet, has all the features and accommodating load sizes. Best purchase. The delivery team came in, took out the old machine, replaced it with the new one…bing bang boom. ***PLEASE MEASURE YOUR WASHER/DRYER BEFORE PURCHASING!**** Will be buying the matching dryer when the old one dies!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s just average

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who loves white towels and sheets, this might not be the best washer to purchase. There isn’t a soak cycle and I haven’t figured out if there is one to download.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works out really and so quiet. It’s simple controls / choices makes doing loads very easy !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner Winner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I really really like this washing machine. I didn't think I'd be using the AI feature but it's my go-to and I can still make some modifications to the settings. The alarm that goes off to tell me it's done I like, it's loud enough to hear but not annoying. It's deep enough to wash my comforter so no more trips to the laundromat for us.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Highly dislike! Returning it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning this. Have used it for a week now and I’m beyond disappointed. Returning it for an older model washing machine where you can actually control the water level. This is supposed to be energy efficient but it literally does not fill with enough water to even completely submerge your clothes. After a full wash cycle things come out with parts of the clothes dry from never having been soaked by water. This has happened multiple times. (Including a pic of one of the times). Clothes do not feel clean. The only option is to wash on the “deep wash” setting. But you can’t do delicates or anything else on deep wash. It also does not come standard with a delicates or gentle cycle. You have to select “downloaded” and go on the app to add a setting for delicates. The other issue is the detergent dispenser does not drain completely. It’s always filled with water that just sits. I’m shocked this has received so many good reviews. I love my LG dryer so I had high hopes for this washer.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, DayR. Thank you for sharing your experience with the LG Washer (WT8400CW) model. We understand how important it is to have a washer that meets your needs, especially when it comes to water levels and cycle options. For the water level issue, we recommend checking the load size and ensuring that the washer is not overloaded, as this can affect the amount of water used during the cycle. You may also want to try adjusting the water level settings to see if that helps with the full coverage of your clothes. For more help, visit https://www.lg.com/us/support/help-library/lg-washer-how-to-increase-the-water-level--20153067163643. As for the detergent dispenser, it’s important to clean it regularly to avoid buildup. For guidance, you may visit https://www.lg.com/us/support/help-library/lg-washer-water-left-in-dispenser--1337625067361. If these steps don’t resolve the issue, please send us a private message on social media @LGUSSupport, and we’ll be happy to assist you further. We appreciate your patience and the opportunity to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Why buy one when you can buy two???

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now bought two of these LG 5.5 extra large washing machines. The first one I bought was so amazing that I bought the second one for a guest house. Just an amazing machine, wonderful quality, energy efficient definitely recommend it to anyone looking for a large washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top rated by Consumer Reports. Agree so far!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old Maytag was "almost" indestructible, finally the motor failed after about 30 years. We decided on this LG washer and have had it for several weeks. So far it works as advertised. It was the top rated Washer in Consumer Reports. Hi tech vs. the old Maytag, but the wash results have been great. No regrets at all at this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washer. We teplaced our old LG with this one and its big enough for our king comforter or a lot of laundry. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung wash machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is excellent, has a fast cycle and is silent and sends you a message when the cycle ends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wishy wash

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer, haven't had any problems yet over the past ten months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOP notch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great has many features including WiFi and stainless steel tub with larger capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is excellent. Particular kudos to Scott Madia, salesman, who was thoughtful and helpful throughout the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It has a huge capacity and cleans the loads well, even full to the brim. The matte look is so nice and clean looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a cool washer, I love how quiet it is. Family enjoys using it, very easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer! I love the AI setting that adjusts the wash based on each load. The capacity is huge and can hold way more than I normally wash. My clothes always come out smelling so fresh and feeling clean. Would recommend this washer 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely satisfied

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great washers. Going from a horrible samsung to this, what an upgrade. Highly recommend this product.

    I would recommend this to a friend