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Customer reviews

Rating 4.6 out of 5 stars with 789 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 789 reviews
  • Cons mentioned:
    Cycle options

    Rated 4 out of 5 stars

    It’s just average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who loves white towels and sheets, this might not be the best washer to purchase. There isn’t a soak cycle and I haven’t figured out if there is one to download.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It has a huge capacity and cleans the loads well, even full to the brim. The matte look is so nice and clean looking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG washing machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time to buy it was very good ,the delivery was successful, I recommend .

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Plus ultra!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product super quite, super fast remote start is a huge plus especially having the ability to see when a clean cycle needs to be performed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WASHING HER BLUES AWAY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grand has two young sons. They play hard and get clothing very dirty. She is the lone provider and was in desperate need of a washing machine (the door had fallen off her old one). As her caring grandparent; I had her take advantage of the Labor Day Sale Best Buy was having. She chose this model washer and is thrilled with its performance. Taking advantage of Best Buy's sale; I threw in the matching dryer. A note: Be Good to your grandparents. Most times it pays off. :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Disappointed In Control Panel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appearance gets 5 star. Control Panel not as functional as my 15 year old LG washer. Hidden functions that user discovers while "baby sitting" wash cycles for water level needs. QUICK WASH cycle DOES NOT have a full tub rinse to get soap out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1st one not good but replacement awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good when it working, Had line intake issues with the first one, to about a month to get it fix thru geek squad and LG but they sent me a new one and its been great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG washer & dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After moving from an apartment into a house, we were excited to have a large washer and dryer set. This LG washer & dryer do not disappoint. There are a variety of settings and the units are super easy to operate. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top rated by Consumer Reports. Agree so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old Maytag was "almost" indestructible, finally the motor failed after about 30 years. We decided on this LG washer and have had it for several weeks. So far it works as advertised. It was the top rated Washer in Consumer Reports. Hi tech vs. the old Maytag, but the wash results have been great. No regrets at all at this point.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Washer WT8400

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only used this for 4-5 wash cycles so far. Seems very efficient. I very quiet and the spin cycle is such that our dry times seem to be reduced

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Equipmetn

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good equipment, the best dryer in the world and the washer too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Lg appliances

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far other it’s smarter than me lol. But I like the way it works so far seriously

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Cleans clothes so well they look new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine, I got the matching dryer as well and both are amazing. The quality is top of the line, my clothes come out looking brand new, both the washer and dryer are much quieter than my previous washer and dryer. I love there are so many different settings, no matter what you’re washing there is a setting for it. I had a Maytag prior to purchasing these but I now understand why LG has such an incredible reputation for very high quality products.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Highly dislike! Returning it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning this. Have used it for a week now and I’m beyond disappointed. Returning it for an older model washing machine where you can actually control the water level. This is supposed to be energy efficient but it literally does not fill with enough water to even completely submerge your clothes. After a full wash cycle things come out with parts of the clothes dry from never having been soaked by water. This has happened multiple times. (Including a pic of one of the times). Clothes do not feel clean. The only option is to wash on the “deep wash” setting. But you can’t do delicates or anything else on deep wash. It also does not come standard with a delicates or gentle cycle. You have to select “downloaded” and go on the app to add a setting for delicates. The other issue is the detergent dispenser does not drain completely. It’s always filled with water that just sits. I’m shocked this has received so many good reviews. I love my LG dryer so I had high hopes for this washer.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, DayR. Thank you for sharing your experience with the LG Washer (WT8400CW) model. We understand how important it is to have a washer that meets your needs, especially when it comes to water levels and cycle options. For the water level issue, we recommend checking the load size and ensuring that the washer is not overloaded, as this can affect the amount of water used during the cycle. You may also want to try adjusting the water level settings to see if that helps with the full coverage of your clothes. For more help, visit https://www.lg.com/us/support/help-library/lg-washer-how-to-increase-the-water-level--20153067163643. As for the detergent dispenser, it’s important to clean it regularly to avoid buildup. For guidance, you may visit https://www.lg.com/us/support/help-library/lg-washer-water-left-in-dispenser--1337625067361. If these steps don’t resolve the issue, please send us a private message on social media @LGUSSupport, and we’ll be happy to assist you further. We appreciate your patience and the opportunity to help. ^Juvy LG

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a cool washer, I love how quiet it is. Family enjoys using it, very easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job. It is quiet and efficient. Compared to my old washer, this one is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to use and the app is amazing! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loving this washer the size is perfect and it washes great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love My New Washing Machine from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it..Works Great.Fits perfectly in my new laundry room.Excellent Product.Great Purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer best purchase ever. Also great service when purchasing it.

    I would recommend this to a friend