Customer Ratings & Reviews

This washer fits our needs. It is high capacity with many nice features including WiFi connectivity that allows you to control and monitor washing progress remotely using the ThinQ app that also controls and monitors the matching dryer and our LG Refrigerator. The Matt Black finish on both Washer and Dryer are very nice looking in our laundry room

We actually bought two sets and gave one to our daughter. We have had hours for 8 months and we love the room inside and the quiet operation. What a great washer!

Amazing washer, it’s so easy to use and nice large capacity.

The washer is a great size. I do recommend the washer. Easy to use. It washes the clothes no matter the size of the loads.

The best washer ever! From ordering, to delivery, to installation everything was a breeze. The customer service was exceptional and I am obsessed with this washer! I've been using this washer for several months before I left my review!

So far so good. I’d rather write a review in a year when the machine has actually been through some use. But I will never go back to a front load washer, this things washes huge loads adequately

Very good washer, it has been 2 months since purchase and i am happy so far.. very quiet washer compare to my previously own washer.

I’m happy with the washer I’ve ever struggled trying to reach items at the bottom of the tub, get ready for a more comfortable, ergonomic experience. Our EasyUnload angled front design puts all 5.5 cu. ft. of capacity within easy reach—and no sock left behind. A simple dial control plus convenient touch panel and built-in intelligence make it easy to customize your wash or let AI Wash do it for you. All with a sleek, modern design that elevates any laundry space.

What a work of beauty, such a beautiful washed. Not only is it beautiful but it also works better than my expectations. It is so easy to use that it makes washing fun!

I love the inside of the washer. It’s a lot of room and I can wash my blankets. The clothes come out extremely clean. I love the separation of detergent from bleach and fabric softener.

Excellent product! Has never failed me. excited to see it for years to come.

This washer is amazing. Easy to use and you can also download the LG ThinQ app to keep track of time on your washing time.

Excellent washer. High capacity with possibility of downloadable cycles. No excess water left on clothes or in drum after cycles.

does its job very well, great washing machine. does not spoil clothes, clothes are almost dry after washing, not noisy, almost inaudible, stylish, price quality 10 out of 10

Don’t get me wrong the washer is great, but let me say this. I had a screw come loose some where i heard it fall inside the back of the washer. There is a crack where the door and washer meet at the top and now the door is extremely loose and it slams shut now instead of closing gently. I am the only person using this washing machine. I have reached out to best buy, they connected with lg because i am still in warranty with them. Lg has given me the run around i have called twice, no follow up or nothing. I am very upset, i paid too much money and i haven’t had it a whole year yet.

Love our new washer. Far better than our old, front load washer. Much higher capacity and very quiet!

Love this washer. You can fit pretty much anything in it. We have the washable area rugs and it fits in there no problem. We also have a pool so I am always washing several beach towels and now I can do them all at one time. Saves me so much time.

Love my new washer and dryer set works so great! No regrets

Very nice washing machine, easy to use. Highly recommended

Washer is quick and efficient. Machine is able to send notification when cycle is complete, which is nice. Panel is easy to use.