Customer Ratings & Reviews

Nice washer, looking to get the dryer now. Easy to use

Excellent purchase. Love the large tub and a top loader. I was starting to have issues with the front loaders. Color is great on this machine, so far this washer was a great purchase.

Love the style of the machine, if your home doesn’t have great water pressure I wouldn’t recommend, it will take time for your washer to adjust but once it does it very reliable. I highly recommend to have the app just in case because it will warn you and give you heads up

my wife loves it and its easy enough for me to use.

Product as advertised. Quick delivery and set-up. Only wish Best Buy agents at store had better product knowledge to help customers compare different washers and dryers. That being said the agent on the floor was courteous and friendly.

LG Smart Washer has lot of options. Installation arrangement from Best Buy was efficient and hassle free.

So far I haven't had a problem with my washer looking firward to download some new wash cycles.

I like this washing Machine very much. From what I’ve seen so far I’m pretty confident it will last Long time. It appears to be very sturdy. The washing capacity is huge and the final spin gets cloths very dry. That feature cuts way back on drying time.

So far so good. Somehow the laundry is coming out smelling better than our last LG washer. A bit odd because there is no 'gentle' or 'fabric softener' button. But different settings will get you there.

We especially love the quiet operation, energy-efficient features, and the intuitive controls that make selecting the right settings a breeze. We are very happy with our purchase .

I like how the delivery is on time and they know exactly what to do , helping and answering questions

So happy with my washer and dryer set! The convenience features of the set are amazing. I’ve always been satisfied with products I’ve bought at Best Buy but these are far beyond!

Love this washer. Cut my washing time down drastically. Love the Turbowash option and large tub.

Haven’t had it for very long but so far everything is working out fine.

I feel like this machine washes fairly well. It has a learning curve as all such new things do, but it does the job fairly well. I do think that the soap does not fully come out sometimes so an extra rinse is occasionaly required. My biggest complaint is that there is no setting that lets me customize to my hearts content. The presets all have options that are locked and I think this is often why the laundry doesn't come out as desired. I've never had presets like this before and it's frustrating.

The top door doesn't close easily. I have to slam it hard to get it close. A piece of washer on the door is already loosen.

The ourchase was straight foward on the website. The delivery, on time, the 2 guys were super nice and friendly. No issue removing the old washer and installing the new. So the service was 5 star. Way too soon to review the unit itself properly.

Great experience picking out the washing machine with Best Buy personnel --- and very happy with the delivery and installation. The machine is functioning just as expected. I am happy with the number of cycles and water and spin options available. Excellent!!!

Works well, quiet. Laundry is very clean. Would buy again

My washer is great and I can change the tunes. I love it, thank you!