Customer Ratings & Reviews
- Model:
- WT8400CW
- |
- SKU:
- 10927626
Customer reviews
Rating 4.6 out of 5 stars with 789 reviews
(789 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Rated 5 out of 5 stars
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good this is worth is verry verry verry verry worth it
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black
I would recommend this to a friendRated 5 out of 5 stars
LG washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine has been upgraded and it works great! The inclined top does allow an easier reach when removing clothes.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White
I would recommend this to a friendRated 5 out of 5 stars
Mister
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks to be a good deal. The downside is that the item won’t be available until August 18th. Looking forward for my salesman to call and let me know an earlier delivery date.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White
I would recommend this to a friendRated 5 out of 5 stars
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A month in and its working well so far. Need more time for better review. But they asked
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White
I would recommend this to a friend- Pros mentioned:Capacity
Rated 3 out of 5 stars
Faulty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall super spacious but only had it for a month and already had to be Exchanged
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great Deal!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top of the line washer in excellent brand new condition for cheap price, that was a great deal and I never think twice.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White
I would recommend this to a friendRated 4 out of 5 stars
tide powder problem use only liquide soap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when we put tide powder in it does not work ( tide sticks to clothes) works great with liquid tide (may work good with front loader).
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good set just the right size colors are very cute
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything it’s working just fine I haven’t had any problems with any of my washer or dryer
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White
I would recommend this to a friendRated 5 out of 5 stars
Amazing Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is amazing! Nice and quiet, and cleans my garments so nicely, it actually leaves them smelling so good
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White
I would recommend this to a friendRated 5 out of 5 stars
Great value for money!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for price! Smooth buying online process and Great delivery!
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White
I would recommend this to a friendRated 5 out of 5 stars
LG Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the LG washer better size and quality probly never get a samsung again
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White
I would recommend this to a friendRated 3 out of 5 stars
Lid is very reflective, We like the plastic parts.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lid is very reflective (glares) and shows fingerprints a lot. We like the plastic lid parts, so they won't rust like all our previous washers.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Evelyn. Thank you for sharing your experience with us. We understand your inquiry regarding the reflective lid and your preference for the plastic components on your LG 5.5 Cu. Ft. High Efficiency Smart Top Load Washer. To help with fingerprints and glare, we recommend using a soft, damp microfiber cloth for regular cleaning.
https://www.bestbuy.com/product/lg-5-5-cu-ft-high-efficiency-smart-top-load-washer-with-easyunload-alpine-white/JJ8VPZQZQ6
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Rated 5 out of 5 stars
Great size and easy use washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install Install, Connect to wifi and first load was ready in less than 15 minutes Great size and the easier access to the tub fits us perfectly.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White
I would recommend this to a friendRated 5 out of 5 stars
Good review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always buying products here … always amazing deals … posting good reviews al the time because they are super good…. But I never win the $400 or nothing heheheeh
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White
I would recommend this to a friend- Cons mentioned:Smell
Rated 3 out of 5 stars
Smelly.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like the smell it has after a wash. It could smell much better
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black
No, I would not recommend this to a friend Rated 3 out of 5 stars
AI Washer that doesn't do it all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer machine is just like any other, gets the job done. You have to download the app to get certain settings, like delicate, but still missing some washer settings (like towels) that you think a new washer would have.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White
No, I would not recommend this to a friendRated 5 out of 5 stars
LG Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent products. Lasts a loooong time with no issues!
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White
I would recommend this to a friendRated 1 out of 5 stars
Clanking Noise-Defective. Poor Customer Service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know this is lengthy, but worth the read! This washer gave me problems right from the start. It make a metal on metal noise when there is any medium to heavy load. I even ran it with just water and it still make the noise. Customer service is a joke. I called them at least 3 times. They offered to come out, but they said I would be charged if they found it was not covered under the warranty. On the first call they said it was not level (this was professionally installed and I sent them pictures of a level next to the washer at different angles. The next time they said the washer was probably overloaded. I showed them pictures of it only 1/2 full. I also ran it with just water and it still make the clanking noise. The 3rd call, they admitted to it being a manufacturing defect, but then tried to take back their statement. The warranty has now expired and I am left with a defective product. I will never buy an LG product again, just based on their customer service. Had problems with the matching dryer, as well.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the persistent metal-on-metal clanking noise from your LG 5.5 Cu. Ft. High Efficiency Smart Top Load Washer in Matte Black. Your detailed feedback about this issue and your previous customer service interactions is very important to us, and we understand your concern about being left with a defective product.
We understand that the washer is making this noise even when empty, which is not normal operation. Although the standard warranty may have expired, we want to look into the history of this reported issue to determine the best path forward for a resolution.
https://www.bestbuy.com/product/lg-5-5-cu-ft-high-efficiency-smart-top-load-washer-with-easyunload-matte-black/JJ8VPZQZRR
For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo
Rated 4 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine but by I can’t figure out programming of LG THIN Q.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White
I would recommend this to a friend






























