Customer Ratings & Reviews
- Model:
- WT8400CW
- SKU:
- 10927626
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Good review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always buying products here … always amazing deals … posting good reviews al the time because they are super good…. But I never win the $400 or nothing heheheeh
I would recommend this to a friendBest Buy lies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Dryer, but I was lied to by Best Buy employee. I was told to go ahead and buy this before Memorial day and that they would Price match any sales, only to find out that this was false. I will not use Best Buy again.
I would recommend this to a friendWorth of money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very good product to use for whole family. Worth to buy it
I would recommend this to a friendWasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amaizing machine I love it ………………………………………………………..
I would recommend this to a friendFinally
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love them, finally clothes washed and dry's on time
I would recommend this to a friendFast!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Faster than my old LG. What used to take 52 minutes now takes 29
I would recommend this to a friendCleans but is hard on clothing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this model and exchanged for different LG model. The AI cycle is rough on clothes. The turbo wash in general is rough on clothes. You can’t manipulate a lot of the cycles so you are stuck with turbo was on the most used cycles.
No, I would not recommend this to a friendKathy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hesitant at first as with any new high efficiency electronic now days, but very pleased with my CLEAN clothes.
I would recommend this to a friendFront loader better Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes well but wish it would use more water. Lid is hard to see through, light above machine reflects and I can’t see the contents of the tub
No, I would not recommend this to a friendLG 5.5cuft Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Purchased it to replace my Samsung. With the 5.5cu.ft, it fits everything we need.
I would recommend this to a friendDo not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wash cycles default to hit and high spin and won't let change. Deep fill and single item loads make my breaker trip. The slanted lid is annoying because you can't sit anything on it to dry without it sliding off.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Allison. Thanks for sharing your experience with the LG Washer (WT8400CW) model. We understand how important it is for your appliance to offer flexibility and convenience in everyday use.
If the wash cycles default to Hot water and High spin and won’t allow changes, one step you can try is resetting the control panel by unplugging the unit for 60 seconds and plugging it back in. This can help clear any temporary glitches. For Deep Fill and single-item loads, we recommend balancing the load with at least one or two additional items to prevent unbalanced spinning, which may cause power surges and trip the breaker. You can find more cycle customization tips and safety guidance here: https://www.lg.com/us/support/product/lg-WT8400CW.AEWETUS. If you’d like further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jason was great! Outstanding customer service! Very knowledgeable!
I would recommend this to a friendDr. Michael Sharrock
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery crew were prompt, efficient and personable. A good crew for Best Buy!!!
I would recommend this to a friendI love it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been the best purchase! I have had no issues so far. So easy to use.
I would recommend this to a friendSTAINING ALL CLOTHES BLACK! PERMANENT DAMAGE
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1. I had my older washing machine for 10+ years, and it was still going strong! I only bought this one to upgrade appliances & because I deserved a new washer. BIGGEST MISTAKE EVER. What I wouldn't do to get my older machine back. 2. This machine is only 3 months old and it's been staining my clothes with black residue. 3. Yes, I run tub clean cycles often as per the manual. 4. Yes, LG made me purchase a tub cleaner and run the cycle 3x back to back to rule out it's not me. 5. I did as I was told, sent pictures of all 3 cycles I ran. 6. Then I did a load of laundry and THE STAINS ARE NOW 1000000% WORSE! DID I MENTION THEY ARE PERMANENT STAINS??? OVER $900 worth of clothes damaged, and they seem to prolong the troubleshooting.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand that the LG 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black didn't meet your expectations, and we understand your inquiry regarding the black staining and permanent damage to your clothing. Your feedback is important, and we'd like to assist you further.
https://www.bestbuy.com/product/lg-5-5-cu-ft-high-efficiency-smart-top-load-washer-with-easyunload-matte-black/JJ8VPZQZRR
If you have any further questions about this matter or need assistance with the ongoing troubleshooting, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. We appreciate your patience. —Renzo
Tried to love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to love it - gets off balance a lot when spinning. Like most review state, water does not cover clothes when washing. Washer does not have a soak feature as I was informed by sales rep when purchasing. Detergent dispenser always filled with water even though appliance is level.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, John. Thank you for sharing your experience with your LG washer model WT8400CW. For the balance issue during spinning, ensure the washer is level and that the load is evenly distributed. Regarding the water coverage, try adjusting the load size settings to match the amount of laundry. The detergent dispenser can remain filled with water if the washer is overfilled or if there’s a clog. If these suggestions don't resolve the issues, please send us a private message on our social media platform via @LGUSSupport. Our team will provide further troubleshooting and support to enhance your washing experience. We appreciate your patience and are here to assist. ^Sam
Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for new generations to have this in your home.
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good machine. Love all the features.
I would recommend this to a friendLG IS BEST
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice good product, l love it to used this product
I would recommend this to a friendPerfect
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and perfect size for my king size of blanket.
I would recommend this to a friend