Customer Ratings & Reviews
- Model:
- WT8400CW
- SKU:
- 10927626
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
The door
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top door doesn't close easily. I have to slam it hard to get it close. A piece of washer on the door is already loosen.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with your LG Washer (WT8400CW) model. We understand how important it is for the lid to open and close smoothly during everyday use. One helpful step you can try is to check the hinge area and the lid dampers to ensure nothing is obstructing the motion. Wiping the hinge points and making sure the washer is leveled properly can also help the lid align and close more easily. For more guidance, visit https://www.lg.com/us/support/help-library/troubleshooting-an-lg-top-load-washer-door-that-will-not-close-properly--20152830489687. If you’d like us to take a closer look at your unit, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
lemon model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash And nightmare ordered this lemon model and hot delivery on time , i started with very little load and in 2 minutes having error LE motor error , i contacted bestbuy immediately and told them to returned or refund as such it was in 15 day return policy they offered if i wanted to exchange with another, i was very disappointed and decided to go with samsung but unfortunately they cancelled my appointment without asking me and didn’t pickup LG lemon washer that was sitting in my house for two weeks, i try 20 thousand calls and finally was able to speak with Home service customer representative brittney and cynthia because those indian customer service representative know nothing and just waisted ny time for two weeks well i short home service was able to place appointment for just pickup LG and i didn’t want any other washer but just refund in my credit card and they picked up washer almost three weeks and more worse was my refund process because bestbuy isssue gift cards when i buy unfortunately i had to go store to solve my issue because call center was unable to respond
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand your situation and the challenges you've faced with the delivery, error issues, and the refund process for your LG WT8400CB washer. It sounds like this has been a difficult experience, and we truly appreciate your patience in working through it.
To assist you further, we recommend reaching out to us directly through private message on Social Media @LGUSSupport, where we can review your case and help find a resolution. We want to ensure that this is addressed promptly and properly.
https://www.bestbuy.com/site/lg-5-5-cu-ft-high-efficiency-smart-top-load-washer-with-easyunload-matte-black/6573546.p?skuId=6573546
We look forward to working with you to resolve this issue.
—Renzo
New to LG appliances
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t have been an easier installation and operation of this top load washer and purchased the matching gas dryer.
I would recommend this to a friendLG washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the LG washer. The space is large enough. Love the look
I would recommend this to a friendExcellent Choice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grateful for the salesman and manager for their guidance with this choice.
I would recommend this to a friendBest Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washing machine not sure why some had issues it but I haven’t had an issue yet.
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washing machines we have bought in years great remote app tells us everything we need to know
I would recommend this to a friendThe best washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best LG washmachine ever, super fast washing .
I would recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not a fan of top loaders without agitator I feel like this washer doesn’t wash my clothes too well unless I do a second wash
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jessica. Thank you for sharing your thoughts on the LG Washer (WT8400CW) model. We understand how important it is for your washer to deliver a thorough clean the first time.
For improved performance, we recommend using the Deep Wash cycle or selecting the Water Plus option to increase water levels, which can help enhance cleaning results in top-load washers without an agitator. Also, make sure loads are evenly distributed and not overloaded, as this allows the impeller design to move clothes more effectively. You can find more helpful tips here: https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790. If you’d like further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com and we’ll be glad to help. ^Juvy
Beat machines on market
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best machines ever! Clothes smell so good! Electric bill is lower. Replaced my 15 year old front loader
I would recommend this to a friendGreat Washer and top brand
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer top notch from LG. It is a smart washer as well
I would recommend this to a friendLG WASHER DRYER REVIEW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buying and delivery experience, The quality and operation have been excellent!!
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing! Bought this along with the dryer. Does a good job and offers several washing functions.
I would recommend this to a friendGreat High Efficiency Top load washer by LG!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great High Efficiency Top load washer with Easy Unload by LG!
I would recommend this to a friendGreat washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking washer. Very happy with the remote app and functionality. Everything is working as designed.
I would recommend this to a friendLG Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't think I will ever go back to a front load. Large tub, very efficient, clothes are clean.
I would recommend this to a friendWashes well- but get the Extended Warranty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It washes well, but gets off balance and will repeat the wash cycle over and over. I didn't realize it until after the 4th round of it rewashing. Glad I got the warranty. It does have "AI" and can download an App to monitor wash cycles.
I would recommend this to a friendWash Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great machine but I don’t liked the is a touch screen
No, I would not recommend this to a friendLG washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washing machine and the smart features! Happy with the purchase
I would recommend this to a friendGreat customer services.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer services, fast delivery and installation
I would recommend this to a friend