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Customer Ratings & Reviews

Your price for this item is $798.11
The comparable value price is $1,349.99

Customer reviews

Rating 4.6 out of 5 stars with 728 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 728 reviews
  • Rated 5 out of 5 stars

    A good washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washing machine. Love the fact that various settings can be controlled / adjusted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review for washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and very happy with the quality of the washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful washer. One of the best appliances I have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product, it's capabilities exceeded our expectations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little loud but shorter wash time. Our old LG washer started to go out so we decided to stick with the LG brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been great. No problems with the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG -- Very Nice, As Always!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! More options than we know what to do with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente marca

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and machine. No me decepciona la marca Samsung, siempre recomendada

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and clean.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing it's fast and the clothes just smell cleaner than the Samsung I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color black and the huge drum tk fit a heavy load of clothes and towels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better washers I have purchsed in a long time. I love the turbowash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works like a charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the washer. wifi notifications are a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of Room

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and look! Plenty of room for king size comforter Very classy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It slants on top. I would prefer it to be flat and level. Service from Best Buy is outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 5.5 Cu. Ft Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity and wash load options. Very energy efficient & quiet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Only issue is the top is prone to hand smudge marks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I wanted. Would recommend this to anyone!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid Or Run Tub Clean Often!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this for a year. About 2 months ago, I started noticing black marks on our lighter items, especially sheets. I contacted LG customer service and was told to do a tub clean. Note, I regularly run tub clean. First tub clean did nothing. Then I was told to buy a specific tub cleaner and to run it three times. It seemed to help for a couple of weeks. Now I have to run tub clean with their recommended cleaner at least once a week. I'm afraid to run a load without running tub cleaner first because I don't want to ruin more items. FYI: the black marks are permanent. So buyer beware!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for taking the time to share your experience with the LG Washer (WT8400CW) model. We understand your concern about dealing with recurring stains—especially when you've been proactive with regular maintenance. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

      These black marks on lighter clothes may be caused by residue, mold, or wear on the drum or gasket. While using the Tub Clean cycle is helpful, it shouldn't be necessary every week. We want to investigate the cause of these stains, whether mechanical, water-related, or detergent issues.

      Please message us privately on social media @LGUSSupport, and our team will assist you in finding a solution. You deserve to feel confident using your washer, and we're here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In store service was excellent along with install employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hany

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the team was awesome. Everything was smooth.

    I would recommend this to a friend