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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,349.99

Customer reviews

Rating 4.6 out of 5 stars with 725 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload for its excellent cleaning performance, quiet operation, and large capacity. The ease of use and attractive appearance are also frequently cited as positive aspects. While some users noted limitations with the spin cycle, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 725 reviews
  • Rated 5 out of 5 stars

    New to LG appliances

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t have been an easier installation and operation of this top load washer and purchased the matching gas dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the LG washer. The space is large enough. Love the look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful for the salesman and manager for their guidance with this choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washing machine not sure why some had issues it but I haven’t had an issue yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best LG washmachine ever, super fast washing .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washing machines we have bought in years great remote app tells us everything we need to know

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a fan of top loaders without agitator I feel like this washer doesn’t wash my clothes too well unless I do a second wash

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jessica. Thank you for sharing your thoughts on the LG Washer (WT8400CW) model. We understand how important it is for your washer to deliver a thorough clean the first time.

      For improved performance, we recommend using the Deep Wash cycle or selecting the Water Plus option to increase water levels, which can help enhance cleaning results in top-load washers without an agitator. Also, make sure loads are evenly distributed and not overloaded, as this allows the impeller design to move clothes more effectively. You can find more helpful tips here: https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790. If you’d like further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com and we’ll be glad to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Beat machines on market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best machines ever! Clothes smell so good! Electric bill is lower. Replaced my 15 year old front loader

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer and top brand

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer top notch from LG. It is a smart washer as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG WASHER DRYER REVIEW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buying and delivery experience, The quality and operation have been excellent!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great High Efficiency Top load washer by LG!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great High Efficiency Top load washer with Easy Unload by LG!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing! Bought this along with the dryer. Does a good job and offers several washing functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking washer. Very happy with the remote app and functionality. Everything is working as designed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think I will ever go back to a front load. Large tub, very efficient, clothes are clean.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washes well- but get the Extended Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes well, but gets off balance and will repeat the wash cycle over and over. I didn't realize it until after the 4th round of it rewashing. Glad I got the warranty. It does have "AI" and can download an App to monitor wash cycles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wash Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great machine but I don’t liked the is a touch screen

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine and the smart features! Happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer services.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer services, fast delivery and installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washing machine. Love the fact that various settings can be controlled / adjusted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review for washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and very happy with the quality of the washer

    I would recommend this to a friend