Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Angle. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Left. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • LG Find the Top Load Washer That's Right for You LCD Display WT6100 WT7000 WT7150 WT8200 WT8400 WT8600 4.3 Cu. Ft. 4.5 Cu. Ft. 5.0 Cu. Ft. 5.0 Cu. Ft. 5.5 Cu. Ft. 8 Cycles 8 Cycles 8 Cycles 8 Cycles 8 Cycles 30 Cycles Impeller Impeller Impeller Impeller Impeller Built-In Intelligence Built-In Intelligence Built-In Intelligence Built-In Intelligence Built-In Intelligence EasyUnload EasyUnload EasyUnload TurboDrum TurboDrum TurboDrum TurboWash TurboWash3D TurboWash3D ezDispense Water Faucet With 4-Way Agitator WT6105 With 4-Way Agitator WT7005 WT7155 (White Only) With 4-Way Agitator WT8205 With 4-Way Agitator WT8405 4.1 Cu. Ft. 4.3 Cu. Ft. 4.8 Cu. Ft. 4.8 Cu. Ft. 5.3 Cu. Ft.
  • Feature the largest text and clean up the following text based on the image: Capacity Laundry: Fit More in Every Load As one of the largest capacity top load washers in its class at 5.5 cu. ft., you can power through laundry day in less time. *Based on manufacturer's published specs of top load washers with a width of 27 inches or less (January 2024).
  • The image features a woman holding a cell phone in front of a washing machine. The woman is likely using the LG ThinQ app to control her washer remotely or using voice commands for added convenience. The app is designed to make life easier and more enjoyable by simplifying tasks around the home. The washing machine is equipped with ThinQ Smart Technology, which enhances its functionality and connectivity.
  • EasyUnload - Easy to Unload Our EasyUnload design facilitates ergonomic reach without sacrificing capacity, for effortless retrieval of stray items from the bottom of the tub.
  • Built-In Intelligence: AI Wash Technology takes out the guesswork as it selects optimal wash motions and settings. Plus, Smart Pairing lets the washer auto-select a compatible drying cycle.
  • Alt View 14. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 15. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 16. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 17. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 18. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 19. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 20. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 21. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 22. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 23. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 24. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 25. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 26. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 27. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 28. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 29. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 30. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 31. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds
  • 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload Product Features video 1 minutes 35 seconds

LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White

Model:
WT8400CW
SKU:
6573559
Highly rated by customers for:
$849.99
Save $500
Comp. Value: $1,349.99

Customer reviews

Rating 4.6 out of 5 stars with 768 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the quiet operation, overall performance, and large capacity of the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload. Many appreciate its ease of use and stylish design. However, some customers have noted concerns regarding the detergent dispenser not draining completely, a lack of desired cycle options, and issues with unusual odors. A few customers reported problems with temperature and spin settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 768 reviews

  • LG Washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think I will ever go back to a front load. Large tub, very efficient, clothes are clean.

    This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black

    I would recommend this to a friend

  • Great High Efficiency Top load washer by LG!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great High Efficiency Top load washer with Easy Unload by LG!

    This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black

    I would recommend this to a friend

  • Poor Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. Best Buy service is terrible. Still waiting on a return call from GM or corporate. Not sure how you guys run things but to not reach back out to upset patrons isn’t the way

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Keith. Thank you for sharing your experience with us. We understand the importance of having your LG Washer (WT8400CW) model supported properly after purchase, and we’re glad to hear the product itself is working well for you.

      To keep your washer performing at its best, one helpful step is to run the Tub Clean cycle regularly. This can be done by selecting Tub Clean on the control panel and running it with no laundry inside—using liquid bleach or a washing machine cleaner if desired. This helps maintain optimal performance and prevents buildup. For more guidance, visit https://www.lg.com/us/support/help-library/lg-top-load-washer-cleaning-and-maintenance-guide--20152385368911. If you need further assistance with your case, kindly send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can provide additional support. ^Juvy LG

  • A good washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washing machine. Love the fact that various settings can be controlled / adjusted.

    I would recommend this to a friend

  • Washes well- but get the Extended Warranty

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes well, but gets off balance and will repeat the wash cycle over and over. I didn't realize it until after the 4th round of it rewashing. Glad I got the warranty. It does have "AI" and can download an App to monitor wash cycles.

    I would recommend this to a friend

  • LG washing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine and the smart features! Happy with the purchase

    I would recommend this to a friend

  • review for washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and very happy with the quality of the washer

    This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black

    I would recommend this to a friend

  • Great customer services.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer services, fast delivery and installation

    I would recommend this to a friend

  • LG Washer Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product, it's capabilities exceeded our expectations

    I would recommend this to a friend

  • Washer.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful washer. One of the best appliances I have owned.

    I would recommend this to a friend

  • Excelente marca

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and machine. No me decepciona la marca Samsung, siempre recomendada

    This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black

    I would recommend this to a friend

  • Fast and clean.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing it's fast and the clothes just smell cleaner than the Samsung I had.

    I would recommend this to a friend

  • LG -- Very Nice, As Always!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! More options than we know what to do with!

    I would recommend this to a friend

  • Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been great. No problems with the install.

    This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black

    I would recommend this to a friend

  • Great washer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color black and the huge drum tk fit a heavy load of clothes and towels.

    This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black

    I would recommend this to a friend

  • LG Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better washers I have purchsed in a long time. I love the turbowash.

    I would recommend this to a friend

  • Lg

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little loud but shorter wash time. Our old LG washer started to go out so we decided to stick with the LG brand

    I would recommend this to a friend

  • Wash Machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great machine but I don’t liked the is a touch screen

    No, I would not recommend this to a friend

  • works like a charm

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the washer. wifi notifications are a bonus.

    I would recommend this to a friend

  • Lots of Room

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and look! Plenty of room for king size comforter Very classy!

    This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black

    I would recommend this to a friend
Page 34, Showing 661-680 of 768 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.