Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,249.99

Customer reviews

Rating 4.5 out of 5 stars with 248 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 248 reviews
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large number of features and options. Large capicity and ease of adding and removing itrms.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Cycle time

    Rated 5 out of 5 stars

    Everything we need and much more

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to unfortunately had to replace my previous LG after over a decade of use. Easy pick to go with LG again? This is the top of the line for a top loading washer. More features than I needed but I don’t regret having all the added features. If you can budget the top model do it, if you can take a step down and have less cycles than go for that. But the added cycles was a benefit we didn’t need but now enjoy! Highly Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. You can fill the detergent and forget about it as it automatically dispenses. Ive never had a problem with cleaning or leaving residue like some samsung washers. Paired with the same dryer they automatically connect so you dont have to choose which type of load your drying as it adjusts automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Nice machine, Quet, Good price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet machine. Washes well. Large basket. Hard to get used to low water levels, as it is high eficiency. Like the top load. No need to clean gaskets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    AI Washing Machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washing machine I ever purchased. Easy to use, puts in detergent and conditioner automatically. Very quiet, fast and clothes come out clean. I have cut my clothes in the washing machine and in out preforms my previous washing machine. what used to take 3.5 hours now takes a 1.5 hours and works far better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so in love with my beautiful washer, WOW! What an incredible machine.It does everything it supposed too.The features are fabulous , I’m in awe with this wonderful washer , so happy that I made this purchase.What a beautiful washing machine , can’t say enough its so beautiful,Ultra modern style fantastic.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Yeah, so:

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The base of this unit is made of plastic. This plastic broke during delivery. Because Best Buy is responsible for warranty claims made within 48 hours of delivery, the unit's broken base was repaired by Best Buy in about 10 days. Just as soon as the base was repaired, the drain hose seam failed. At least when that happened the Geek Squad was still on site to witness it and put it on the same repair order for resolution later in the day. For a washing machine that retails for over a thousand dollars new as of this writing, $1,099 to be more precise, this should not be happening. My Maytag washer lasted 13 years, do you have the feeling that this will last 13 years given this review of my initial impressions of having this repaired twice in the first two weeks of ownership? Not likely. So, while it does wash clothes effectively, for now, I can say "wonderful". To the other not so ancillary considerations described previously, I can say "not so wonderful". Features I like on this washer are the dispenser, where you preload the soap and it auto-dispenses according to its needs that AI senses during prewash....and I do like that it connects to the LG app because then it allows for me to know when the laundry is done and when it needs removal. Those are features that I never had before and thought were tertiary considerations but I don't think I'd want another washer without those features now that I have them. Also, LG extended my warranty a year, for free, by registering on the app....which is very nice. I'm sure I'll need that warranty before it expires given my current experiences with the machine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Very nice mechanical & functional design

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elegant design & plenty of features. Capacity meets expectations & wash cycles are varied. Large capacity to store detergent & fabric softener for many loads.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Noise level

    Rated 5 out of 5 stars

    Great washer, especially paired with the dryer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, does an excellent job cleaning. It is very quiet and barely even vibrates in spin cycle. It has never once got off balance. The smart features are really nice and help save time. Also reccomend the paired dryer because they sync up and choose the correct setting. Very convenient. Highly reccomend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Sleek, quiet, futuristic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer! Fits huge loads and quietly washes. Great design!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent Washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity, easy to use and ultra quiet operation.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fantastic washing machine!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity, no issues washing king size comforters. I like that I can set up cycles according to my preference and send them to the washer from my phone. Then all I have to do next time is set the cycle on the washer. I like the reminder that my wash is done as I do tend to forget about it. The tub is deep and I'm a shorty. I do have to stand on tiptoes to get to the bottom. Someone did recommend tongs. Lol However, no issues with the machine, you can wash a LOT of clothes at the same time which definitely helps with time management.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Patel

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for heavy load like comforter, Blanket etc. Easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge capacity! Controls are easy to use. The soap dispenser only needs to be filled when it gets low. We get maybe 10 or 12 loads before we need to refill.

    I would recommend this to a friend
  • Cons mentioned:
    Cycle time

    Rated 3 out of 5 stars

    LG Washer Model WT8600CB

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG Model WT8600CB - 5.5 cu. ft. Top Load Washer with AI Sensing. We took delivery of the washer in December 2024. We miss the water plus feature to add additional water. This is crucial because the washer rarely adds enough water for easy movement of the cloths in the water. The automatic water level also, at times, adds too much water. As with our previous LG washer the water flow is slow and unnecessarily extends the wash time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my LG washer, the washer is extremely quiet and the features will take a little getting used to. I’m very happy with my purchase, and the performance of the washer. Would definitely recommend to someone looking for a top load washer. I was unaware that the washer locks so you’re not able to add clothes After you start a cycle but overall still happy with the performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Machine=Fantastic; Best Buy=AWFUL

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is fantastic. Just don’t buy it from BEST Buy. Their installer caused a gas leak and then when we tried to get them back to fix it it was going to take 5 days for them to come back. We paid to have a plumber fix it but then we realized the dryer they installed as well they didn’t finish installation of the steam kit. We have had to take 5 days off work to resolve it. And it still isn’t resolved. Not to mention 10+ hours on the phone/chat with people who claims to want to help but actually cannot. They promise help but no one follows through. The entire process has been awful. Lies and misleading information. I will never recommend this company to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    It does the job & then some

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had no issues at all after a year of use. All the bells & whistles you could want or need! Yes, it sounds like the ice cream man pulling up when a cycle finishes but I’m not complaining lol I like ice cream

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moms of babies with or without fur, get this one!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our dryer went out and ee decided to replace the set. Our old washer was a Samsung front loader. No matter the detergent or how often I cleaned it our clothes had an odor. After a week of no dryer, there was a ton to catch up on, toddler mom. One losd in this thing was like doing three in my old washer! I finally was able to wash my plush king comforter at home instead of the laundromat! Best of all no smell! No residual smells of bleach, scent boosters, or musty clothes in the drum. Plus its super quiet when it runs, and doesn't shake the entire house! For reference we have multiple dogs and a toddler, and theres no dog hair left on anything either.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Efficiency

    Rated 5 out of 5 stars

    Black Beauty2

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top loader is the only way to go. High capacity and high efficiency. It has multiple setting allowing you to do bedding which was a high capacity. In my old washer I had to do two loads. Now I can do all the bedding in one load

    I would recommend this to a friend
Sponsored