Customer Ratings & Reviews

I bought this washer 9 months ago for a new home. It's worked fine until very recently when it started giving an error message at the start of most loads. We contacted LG support and before they would ever send a tech they sent us a video telling us to take the impeller out of the bottom to make sure nothing was stuck in it and of course there wasn't. After that, they sent a service tech out who told us the motor needs to be replaced. LG will not send more than one tech to move the machine and do the repair even though two were needed to bring it into the house and upstairs to the laundry area. I spoke to a manager at LG and they said they will only pay for the service company to send one tech for any appliance repair. I think its ridiculous to already need a motor replacement on a 9 month old washing machine that is only used in a household of two people, and even more ridiculous that the warranty doesn't even cover sending enough manpower to do the needed repair. This will be my last purchase of any LG product ever.

Easy delivery and install. This product is well made and works great

The washer does an excellent job. Relatively easy to use.

A really good high capacity washer with a TON of customizable cycles. We switched from a font load machine and I’ve noticed the clothes just don’t get as clean overall, but we are happy with the purchase.

Amazing washer and dryer combo, fast, steady, not a lot of noise, and great washing drying options

Looks great and works well. The auto dispensing detergent is convenient as well as the text to your phone when the wash is finished.

I didn’t know how I would feel about the one knob but it’s been great. I love that my phone tells me when the load is done.

This machine has a huge capacity and you fill the detergent and softener reservoirs and it will tell when you need to refill them again. You don't have to add detergent to every load

Absolutely wonderful! The best washer we’ve ever owned!

I love my new washer. It is large enough to wash me with a my queen size comforter

Easy load is awesome. Machine is working great so far.

Love this washer. It's quiet, has so many features and never gets off balance like my previous washer. This was recommended by consumer reports and they were right.

Wow! What a machine! First day using this washer after being without one for 3 mos. Very impressed and still learning all the washer’s capabilities. Today used the AI option. Very state of the art. Capacity to do bedding impressive as is the quietness of the machine.

love this washer it has so many amazing features and i can’t wait to keep using it !

Awesome item,smart and easy to use…..comparing with the older appliance it’s really friendly and convenient,I’m happy we bought this item,the price is right for what you getting….

So far, i am in love with this product. Very convenient to use and clean. The remote start is wonderful when i am away from home. Clotes look and feel good.

I am very happy with my LG washer. Getting use to the top loader, but I think it is much better than the front loader. I’m so glad I don’t have to deal with the door seal getting moldy and slimy. It was grossly a pain.

Love this LG! Best feature for me is the dispenser which holds enough softener and detergent for several loads at a time.

Great Product. The interface takes a few washes to get use to.

Love these washer and dryer they are the best glad I chose them