Customer Ratings & Reviews
- Model:
- WT8600CB
- |
- SKU:
- 6573543
Customer reviews
Rating 4.5 out of 5 stars with 252 reviews
(252 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload's large capacity, which is great for washing bedding and large loads. They also praise its efficiency, ease of use, and quiet operation during washes. Positive feedback highlights the many convenient features and excellent cleaning performance. The washer's size and sleek design are also frequently mentioned as positive aspects.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
New models
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was time for an upgrade and love the new features this one brings
I would recommend this to a friendRated 5 out of 5 stars
LG
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best washer and dryer ever. The installation and the installers were amazing
I would recommend this to a friendRated 5 out of 5 stars
My new dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great neat working dryer..I had issues drying clothes before now they come out dead sexy
I would recommend this to a friendRated 5 out of 5 stars
Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Matt finish and function. Dryer opens 2 ways.
I would recommend this to a friendRated 5 out of 5 stars
Amazing customer support
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy choice premier customer help me from committing to what time they’re arrival
I would recommend this to a friendRated 4 out of 5 stars
like it so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.enjoy the settings, delay start and automatic detergent dispenser.
I would recommend this to a friendRated 5 out of 5 stars
Washer /Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super sleek!!! Absolutely love the finish on it, brings out the room!
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design, great machine, many cycle options. Very happy
I would recommend this to a friendRated 5 out of 5 stars
bill
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great delivery service from the two young men very efficent
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer! I loved it a lot and it has been working great so far.
I would recommend this to a friendRated 5 out of 5 stars
Lg washet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the automatic dispenser in this washer and the app.
I would recommend this to a friendRated 5 out of 5 stars
Buy it if you considering
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 star. If you are considering it, go ahead & buy it. You would not regret.
I would recommend this to a friendRated 1 out of 5 stars
Save your money and get a machine that works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please do not waste your money on this washer. The software updates from the manufacturer disabled our machine. LG has been out twice and cannot fix the machine. Best Buy “can’t do anything since it is within the manufacturer warranty period.” Save your funds because you will end up frustrated with this machine.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with your LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer. We understand that the machine is currently disabled following a software update and that your attempts to get the unit repaired have not been successful. We understand your inquiry and the frustration caused by not having a functioning washing machine, especially one that is still under warranty.
To address the software-related issue and potentially restore functionality, a simple power cycle or hard reset can sometimes clear internal glitches that follow updates.
Basic Troubleshooting Step (Hard Reset):
Press the Power button to turn the washer OFF.
Unplug the washer's power cord from the wall outlet or turn off the circuit breaker to the unit.
While the power is disabled, press and hold the Start/Pause button for 5 seconds to discharge any residual electricity.
Plug the washer back in or turn the circuit breaker back on, and try restarting a cycle.
https://www.bestbuy.com/product/lg-5-5-cu-ft-high-efficiency-smart-top-load-washer-with-easyunload-matte-black/JJ8VPZRVVK
Since technicians have already visited, and the unit remains disabled, we need to gather your specific case details to escalate this matter and find a complete resolution. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further with your ongoing warranty service concern. —Renzo
Rated 4 out of 5 stars
Great!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The matte look looks great in the laundry room!!!!
I would recommend this to a friendRated 5 out of 5 stars
review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great buy for the money the purchase and delivery was smooth
I would recommend this to a friendRated 1 out of 5 stars
Awful performance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dear BestBuy managers, Almost three months ago, I purchased an LG washer and dryer that were supposed to be among the best on the market. All I can say is that I am very dissatisfied with my purchase. The washer does not clean as it should; it leaves my clothes somewhat dirty. And as for the dryer, it not only fails to remove all the pet hair, but the fabric softener sheets I use also get stuck in the drum's openings, which are supposed to efficiently expel hair and lint. It’s unacceptable that I spent nearly two thousand dollars on these two machines and am experiencing worse performance than the machines I had before. What I am requesting is the replacement of both machines with ones that are more effective and intelligent. I hope to hear from you soon. I plan to visit my local BestBuy store in Vallejo, CA, to seek a resolution to my dissatisfaction. Sincerely, Carlos Somocurcio Leon
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Carlos. Thank you for reaching out and sharing your experience with the LG Washer (WT8600CB) model. We understand your concern, especially after investing in LG appliances. We strive for reliable, high-quality products and ensure a smooth and seamless experience. If the washer is not cleaning effectively, there are a few things we can check, like load size, detergent type, or cycle selection. We also recommend running the Deep Clean cycle to help maintain optimal performance.
Regarding the dryer, pet hair can sometimes be difficult to remove entirely, especially if there’s a heavy buildup, but we do have tips on improving lint removal. Also, fabric softener sheets getting stuck could be due to the type of sheet being used or the positioning within the drum. For quick help, you may visit https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790. To best assist you, we recommend that you reach out to us privately so that we can review your concerns in more detail and provide troubleshooting steps, or arrange for a technician to assess the units. Please send us a private message on social media @LGUSSupport, and we will work to resolve this matter swiftly.
We appreciate your patience and are here to help. ^Juvy
Rated 5 out of 5 stars
I
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I have bought this washer is been good no problem at all .
I would recommend this to a friendRated 1 out of 5 stars
Washer ruins everything it touches
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer ruined my life. Please do not get it. Every peace of clothing item it touches becomes ripped wnd damaged. The auto dispenser does not dispense enough soap and softener making my clothes not retain its shape and makes the clothing garments tight making my jeans and bras unwearable. At the end of the cycle the clothes don’t feel clean and also its not enough water on the clothes so when you put them in the dryer it dries and then shrinks within 10 minutes.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, thank you for sharing your experience with the LG WT8600CB washer. We understand how important it is for your laundry appliances to care for your garments properly, and we appreciate you taking the time to let us know what you've encountered.
To help you explore features, usage tips, and troubleshooting steps specific to your model, we recommend visiting the official LG support page for the WT8600CB https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-fills-too-slow-does-not-fill--1337717552954.
If you’d like us to take a closer look into your experience, we may need a bit more information from you. Please feel free to email us at lgdigitalcare@lg.sprinklrsupport.com so our team can assist you further.
-Avril
Rated 1 out of 5 stars
Bad service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad service, they removed plastic parts where the water hoses are connected and didn't put them back on. When they left I had to disconnect everything and put them back on myself.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Javier. Thank you for reaching out about your LG Washer (WT8600CB) model. We appreciate you sharing the details of your installation experience. In the meantime, you may contact Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.
A quick tip: ensure the plastic inlet caps and hose connectors are tight to prevent leaks. If you removed any parts, double-check that the hot and cold water hoses are securely connected. You can also refer to our guide here: https://www.lg.com/us/support/product/lg-WT8600CB.AEBETUS. If issues persist or you need assistance, email us at lgdigitalcare@lg.sprinklrsupport.com. We're ready to help. ^Juvy
Rated 1 out of 5 stars
HORRIBLE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE! came with soap in the dispenser and when i started the first load i had a huge lead. didn’t even want to deal with them trying to fix it i returned them!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand your situation and how concerning it must have been to receive your new WT8600CB Top Load Washer in that condition. While you decided to return the unit, we’d still like to help should you ever consider LG again in the future. In cases like this, a factory residue or leftover detergent may sometimes be present due to final quality testing. For future reference, performing a Tub Clean cycle without laundry before the first use can help prevent leaks and remove any remaining detergent from the dispenser.
https://www.lg.com/us/washers-dryers/lg-wt8600cb-top-load-washer#pdp_specs
If there’s ever anything we can assist you with, please feel free to send us a private message on Social Media @LGUSSupport. We’d be more than happy to help. —Renzo


































