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Customer Ratings & Reviews

$1,099.99
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Customer reviews

Rating 4.6 out of 5 stars with 303 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload for its large capacity, ease of use, and efficiency. The machine is also appreciated for its quiet operation and wash quality. While the design and appearance are well-received, some customers have noted concerns about the length of the cycles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 303 reviews
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    LG TOP LOADER THE BEST

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG top loader washing machine is a dream come true. Love the soap dispenser!!!! Easy to use and easy to program. No problem reaching for items at the bottom of the drum. Wonderful Machine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Washing Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG washing machine is easy to use, does a great job washing clothes, and is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this model because it was recommended by Consumer Reports and so far it has lived up to its reputation. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer and the app, especially the app! It works well for large loads and I like that I can still used my detergent pods with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well so far. Love the soap and softener dispensers. Allows large loads. Everything has been clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DON'T THINK ABOUT IT JUST BUY IT!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is probably the best washer I've ever owned. The AI feature is amazing, it communicates with the dryer too! The auto dispensing detergent feature is an absolute god send. DO NOT cheap out on the lower models. If you're in the market pay the extra $200 for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not disappointed yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually dont like to submit reviews so early after a purchase, since nowadays things break afyer y months. This washe is super quiet and has a soap and softner feature that automatically dispenses liquid soap. Washes well..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the features & settings to choose from. Changing settings is very intuitive and you don’t need a manual to figure out how to change them. The AI option works well! I also love that I don’t need a stool to get the clothes out like my last LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 20 year old machine. Very intuitive to use. Simple setup. Only wish the tub had a light.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Daughter loves it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and she absolutely loves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New LG Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. I would definitely recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real clean clothes.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a washer that would get our clothes cleaner. we had a front loader that was real good but we wanted to try a top loader. This new top loader cleans much better than a front loader.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Contest

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is a great machine. I would recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works amazingly, we are really happy with the machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy came out and installed it took away the old machine! The only place I’d buy any appliance from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG appliances are great! Love our new washer and dryer. The Best Buy delivery and installers were top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Holds big loads. Seems to clean very good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neutral review, it washes fine. I wouldn't pay for the upgrade with the faucet again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good washer….Best Buy employees are horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to pickup my wqsher and enountered probably the most entitled and self-righteous employees i have ever seen. Hands down. Two other customers had the same experience. They literally would not engage with you unless forced, then walked away to complain about you to other employees while we were there. All of us went to a manager and same occurred. Love the products….service at the woodruff toad store is the worst it has ever been, they know it, and do not care!!! Amazing.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Kevin. Thank you for sharing your experience with the LG Washer (WT8600CB) model. We're grateful that you enjoy our products, and we truly value your support. At LG, we’re all about not just delivering great products but also making sure every interaction with us feels just as good.

      We know that shopping experiences can differ depending on where you are, but we’d be more than happy to step in and help you out directly if there’s anything you need regarding your washer. If you’d like some personalized assistance, just drop us a private message on social media @LGUSSupport. We’re here to help in any way we can. ^Juvy LG

  • Rated 1 out of 5 stars

    Best Buy appliances is a let down

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is horrible and deceitful! I have yet to get this product after waiting a month. Not to mention this is the 2nd set I purchased from Best Buy with in 2 years. Washers and dryers shouldn’t go this fast! No one is showing empathy or anything. I’m washing clothes at the laundromat yet best buy has all my money -

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out and sharing what you’ve been dealing with. We understand the importance of receiving your LG Washer (WT8600CB) model promptly. Once your washer arrives, one helpful step you can take before running your first load is to ensure the shipping bolts are fully removed and the unit is leveled, as this helps the washer operate smoothly from the start. For more guidance, visit https://www.lg.com/us/support/product/lg-WT8600CB.AEBETUS. If you’d like us to review your order details or assist further once the unit is delivered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy LG