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Customer Ratings & Reviews

$1,099.99
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The comparable value is $1,599.99

Customer reviews

Rating 4.6 out of 5 stars with 303 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload for its large capacity, ease of use, and efficiency. The machine is also appreciated for its quiet operation and wash quality. While the design and appearance are well-received, some customers have noted concerns about the length of the cycles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-303 of 303 reviews
  • Rated 5 out of 5 stars

    Mrs.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dispensing operation. Wonderful idea. Great product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Giftcard scam by bestbuy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer are great! However Bestbuy sakes rep promised the "$150.00" gift card that was the promotion during the sale and i never got it. Called them they said wait 2 weeks it will come in mail. It did not arrive after muliple calls they said they dint see the promotion. Than stated it wasnt applied by representative and sakes department had to fix it. Sakes department said they had to fix it and kept tossing me back and forth. The sakes rep even said and noted a giftcard should have been emailed but nothing. Giftcard is a scam.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with us. We’re glad to hear that you're happy with your LG Washer (WT8600CB) model, but we understand your concern about the gift card promotion not being honored as promised. We strive to provide exceptional services and ensure a smooth and seamless experience. While we cannot directly resolve retailer-specific promotions, we recommend continuing to work with Best Buy customer service team at 888-237-8289, specifically their promotions or customer relations department. Since they’ve already acknowledged the issue, escalating the matter further could help.

      If you’d like, feel free to send us a private message on social media @LGUSSupport with any additional details, and we can assist you in escalating the matter to the appropriate contacts within Best Buy to ensure it gets resolved.

      We appreciate your patience and hope this is sorted out for you quickly. ^Juvy LG

  • Rated 1 out of 5 stars

    Never again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 10 washes repair bike repair person came out assessed it. No parts were available so I had to return it. Then bought another unit and it was missing the feet so I have to return that one. I will never buy another appliance from Best Buy again I had a horrible experience. Plus, I told Best Buy I was up two flights. STAIRS bought a refrigerator. The refrigerator was delivered and they wouldn’t bring it up the stairs because they said it needed four guys. They postponed it by three weeks to schedule four guys and two guys showed up and they didn’t wanna wait for the other two guys so two guys brought it upstairs. And I’m still missing a single panel from the refrigerator and they’re saying it’s now continued backorder till mid December.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Washer (WT8600CB) model and your recent appliance purchases. We understand your concern about dealing with multiple issues, from the washer breaking down to the delivery challenges with your refrigerator. We strive to provide high-quality products and excellent services that exceed our customers' needs and expectations.

      It’s unfortunate that you faced such difficulties with both your returns and the installation process. We appreciate your feedback, as it helps us understand where improvements are needed.

      If you have any questions or need assistance navigating this situation further, please send us a private message on social media @LGUSSupport. We're here to help and hope to make your next experience much smoother. ^Juvy LG