Customer Ratings & Reviews

Absolutely love this washing machine. It cleans perfectly, and is so quiet that we had to go into the laundry room to check to make sure it was running the first time we used it.

Large capacity, easy to use and ultra quiet operation.

The base of this unit is made of plastic. This plastic broke during delivery. Because Best Buy is responsible for warranty claims made within 48 hours of delivery, the unit's broken base was repaired by Best Buy in about 10 days. Just as soon as the base was repaired, the drain hose seam failed. At least when that happened the Geek Squad was still on site to witness it and put it on the same repair order for resolution later in the day. For a washing machine that retails for over a thousand dollars new as of this writing, $1,099 to be more precise, this should not be happening. My Maytag washer lasted 13 years, do you have the feeling that this will last 13 years given this review of my initial impressions of having this repaired twice in the first two weeks of ownership? Not likely. So, while it does wash clothes effectively, for now, I can say "wonderful". To the other not so ancillary considerations described previously, I can say "not so wonderful". Features I like on this washer are the dispenser, where you preload the soap and it auto-dispenses according to its needs that AI senses during prewash....and I do like that it connects to the LG app because then it allows for me to know when the laundry is done and when it needs removal. Those are features that I never had before and thought were tertiary considerations but I don't think I'd want another washer without those features now that I have them. Also, LG extended my warranty a year, for free, by registering on the app....which is very nice. I'm sure I'll need that warranty before it expires given my current experiences with the machine.

excellent product - does the job in half the time as compared to our older machine. Excellent customer service as always. We are impressed by the staff in the store and online.

Elegant design & plenty of features. Capacity meets expectations & wash cycles are varied. Large capacity to store detergent & fabric softener for many loads.

So far it has been great with this machine. It does the laundry very well and quiet.

Large capacity, no issues washing king size comforters. I like that I can set up cycles according to my preference and send them to the washer from my phone. Then all I have to do next time is set the cycle on the washer. I like the reminder that my wash is done as I do tend to forget about it. The tub is deep and I'm a shorty. I do have to stand on tiptoes to get to the bottom. Someone did recommend tongs. Lol However, no issues with the machine, you can wash a LOT of clothes at the same time which definitely helps with time management.

Huge capacity! Controls are easy to use. The soap dispenser only needs to be filled when it gets low. We get maybe 10 or 12 loads before we need to refill.

The machine is fantastic. Just don’t buy it from BEST Buy. Their installer caused a gas leak and then when we tried to get them back to fix it it was going to take 5 days for them to come back. We paid to have a plumber fix it but then we realized the dryer they installed as well they didn’t finish installation of the steam kit. We have had to take 5 days off work to resolve it. And it still isn’t resolved. Not to mention 10+ hours on the phone/chat with people who claims to want to help but actually cannot. They promise help but no one follows through. The entire process has been awful. Lies and misleading information. I will never recommend this company to anyone.

Very good for heavy load like comforter, Blanket etc. Easy to operate.

This is a great washer! Love all the cycle options and the Ez dispenser option as well. This top loader allows for big loads. The AI wash option also accordingly chooses the right wash type depending on the load. Highly recommended

Our dryer went out and ee decided to replace the set. Our old washer was a Samsung front loader. No matter the detergent or how often I cleaned it our clothes had an odor. After a week of no dryer, there was a ton to catch up on, toddler mom. One losd in this thing was like doing three in my old washer! I finally was able to wash my plush king comforter at home instead of the laundromat! Best of all no smell! No residual smells of bleach, scent boosters, or musty clothes in the drum. Plus its super quiet when it runs, and doesn't shake the entire house! For reference we have multiple dogs and a toddler, and theres no dog hair left on anything either.

Top loader is the only way to go. High capacity and high efficiency. It has multiple setting allowing you to do bedding which was a high capacity. In my old washer I had to do two loads. Now I can do all the bedding in one load

Very happy with my LG washer, the washer is extremely quiet and the features will take a little getting used to. I’m very happy with my purchase, and the performance of the washer. Would definitely recommend to someone looking for a top load washer. I was unaware that the washer locks so you’re not able to add clothes After you start a cycle but overall still happy with the performance.

LG Model WT8600CB - 5.5 cu. ft. Top Load Washer with AI Sensing. We took delivery of the washer in December 2024. We miss the water plus feature to add additional water. This is crucial because the washer rarely adds enough water for easy movement of the cloths in the water. The automatic water level also, at times, adds too much water. As with our previous LG washer the water flow is slow and unnecessarily extends the wash time.

So far so good. I have not had much oppurtunty to use as it is for my beach house. The couple of times I have used it I really like it. It really is quiet and efficient.

Super quiet operation. Large capacity for families. I was able to wash beach towels and bath towels with easy. There are lots of options to tune in what you are washing. The auto dispenser great too! You just fill it and the machine does the rest.

This washer is terrific. Cleans clothes great, easy controls and all the cycles you need. Wifi connectivity works great, lets you know when wash is done. Delivery was on time and flawless, the people were neat and did a great job.

Big bin… smart dispenser. This makes life so.much easier! I have the dryer too and so pretty together I just keep walking in the laundry room to stare ant my new, efficient, pretty machines!

I’ve had no issues at all after a year of use. All the bells & whistles you could want or need! Yes, it sounds like the ice cream man pulling up when a cycle finishes but I’m not complaining lol I like ice cream