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Customer Ratings & Reviews

$999.99
Save $600
Comp. Value: $1,599.99

Customer reviews

Rating 4.6 out of 5 stars with 290 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload for its large capacity, ease of use, and efficiency. The machine is also appreciated for its quiet operation and wash quality. While the design and appearance are well-received, some customers have noted concerns about the length of the cycles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 290 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Duo purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new washers and all its features. This makes life so much easier with all the setting, self cleaning plus it connects to WiFi so I can start my and dryer and monitor the cycles I fully recommend these products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this LG! Best feature for me is the dispenser which holds enough softener and detergent for several loads at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best of the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful! The best washer we’ve ever owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this washer it has so many amazing features and i can’t wait to keep using it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Wife, Happy Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good, my wife loves her new washer/dryer set. She likes the functionalilty of it and loves that it has an 10 cycle detergent storage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This LG washer is terrific!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is terrific. Cleans clothes great, easy controls and all the cycles you need. Wifi connectivity works great, lets you know when wash is done. Delivery was on time and flawless, the people were neat and did a great job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG Washer Model WT8600CB

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG Model WT8600CB - 5.5 cu. ft. Top Load Washer with AI Sensing. We took delivery of the washer in December 2024. We miss the water plus feature to add additional water. This is crucial because the washer rarely adds enough water for easy movement of the cloths in the water. The automatic water level also, at times, adds too much water. As with our previous LG washer the water flow is slow and unnecessarily extends the wash time.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, PaulW. Thank you for sharing your experience with us. We understand that the LG Model WT8600CB Top Load Washer didn't meet your expectations regarding the water fill levels and cycle duration. We understand your inquiry about the AI Sensing features and water flow. Your feedback is important, and we'd like to assist you further.
      https://www.bestbuy.com/product/lg-5-5-cu-ft-high-efficiency-smart-top-load-washer-with-easyunload-matte-black/JJ8VPZRVVK
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can pretty much wash all bedding. Love having nothing in the middle and being able to connect to the app. It’s quite and looks great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, a great purchase at the outlet store. Great service from Steve at the Farmers Branch location. Product wrapped nicely for transport in the rain with my own trailer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr tee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love the features on it.the price was very reasonable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful I’ve been using it consistently every day at home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG 5.5 Cu. Ft. HE Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and much quicker than the 16 year old LG we had. Only used for a couple of weeks, but so far very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG washer review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with LG gas dryer. Really easy to use. I just a normal wash. There are other buttons for more specialized washing which I might use as I get more familiar with the machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement over our Maytag washer of 10 years. Many cool features we both love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Dryer around for consumers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT!! I got it on sale for more than i anticipated & i couldnt be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent features and options. Best value for money

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Smart Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the big tub for large loads and also the smart Downloads that ad more value to this purchase Totally looking forward to years of happy washing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my LG washer. Getting use to the top loader, but I think it is much better than the front loader. I’m so glad I don’t have to deal with the door seal getting moldy and slimy. It was grossly a pain.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing machines

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of these machines! Fast and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Last Washer You'll Ever Need

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this washing machine for 3 months and it has been my best purchase of the year. I have 3 and a half dogs, 2 kids, and 1 wife so clothes are being washed daily! This washing machine has an AI setting with detergent/fabric storage that allows for quick and efficient washing. The app is a great help for touchless washes during busy times.

    I would recommend this to a friend