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Customer Ratings & Reviews

$1,099.99
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Customer reviews

Rating 4.6 out of 5 stars with 303 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload for its large capacity, ease of use, and efficiency. The machine is also appreciated for its quiet operation and wash quality. While the design and appearance are well-received, some customers have noted concerns about the length of the cycles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 303 reviews
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this washer and it looks great in my laundry room. I am able to wash blankets easily and that is a plus! Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Spoiled with AI

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice big drum, can do bigger loads. Easy to set up and App works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Head of the household

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed by the washing options and how clean the clothes come out. My son's sports uniforms have come out very clean

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing machines

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of these machines! Fast and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Wife, Happy Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good, my wife loves her new washer/dryer set. She likes the functionalilty of it and loves that it has an 10 cycle detergent storage

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG Washer Model WT8600CB

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG Model WT8600CB - 5.5 cu. ft. Top Load Washer with AI Sensing. We took delivery of the washer in December 2024. We miss the water plus feature to add additional water. This is crucial because the washer rarely adds enough water for easy movement of the cloths in the water. The automatic water level also, at times, adds too much water. As with our previous LG washer the water flow is slow and unnecessarily extends the wash time.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, PaulW. Thank you for sharing your experience with us. We understand that the LG Model WT8600CB Top Load Washer didn't meet your expectations regarding the water fill levels and cycle duration. We understand your inquiry about the AI Sensing features and water flow. Your feedback is important, and we'd like to assist you further.
      https://www.bestbuy.com/product/lg-5-5-cu-ft-high-efficiency-smart-top-load-washer-with-easyunload-matte-black/JJ8VPZRVVK
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    performance has been top notch and look of the color and sleekness of the machine would look great in any laundry room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my LG washer. Getting use to the top loader, but I think it is much better than the front loader. I’m so glad I don’t have to deal with the door seal getting moldy and slimy. It was grossly a pain.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but makes doing wash fun. Love the way it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the washer and dryer for a month and love them! Clothes are super clean and smell wonderful! love all the settings!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer ever!!! Love and AI option and it is big enough for all my bedding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The new AI function took some time to get used to but it’s great now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how clean my laundry comes out. much better than the GE front loader.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, best I’ve ever owned! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the AI feature, make washing so easy. A lot more efficient compared to our old washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Top loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd LG washer and dryer set. Ive had each for 5-6 years and run them daily 3-5 loads. I always purchase the extended warranty for 5 years to get me through. This one has run very well so far. It was an adjustment with the soap dispenser. You don't have to pour in for each load. It self releases what it needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lg Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s absolutely amazing washer I bough the dryer too!! So happy with the performance and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beautiful!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all of the settings and the ease of creating my own custom settings on the app on my phone. Does an incredible job on the kids clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this purchase! Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love its design and functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very user-friendly. I'm not too much of a tech-savvy. This one does the trick! Great color for my laundry room also.

    I would recommend this to a friend