Customer Ratings & Reviews
- Model:
- WT8400CB
- SKU:
- 6573546
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload for its excellent cleaning performance, quiet operation, and large capacity. The ease of use and attractive appearance are also frequently cited as positive aspects. While some users noted limitations with the spin cycle, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything it’s working just fine I haven’t had any problems with any of my washer or dryer
I would recommend this to a friendVery Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with LG product, does the job well so far for more than a month. Good price for an upgrade with new features. Wish they have a detachable agitator like whirlpool product.
I would recommend this to a friendLG Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the LG washer better size and quality probly never get a samsung again
I would recommend this to a friendGreat Deal!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top of the line washer in excellent brand new condition for cheap price, that was a great deal and I never think twice.
I would recommend this to a friendDo not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wash cycles default to hit and high spin and won't let change. Deep fill and single item loads make my breaker trip. The slanted lid is annoying because you can't sit anything on it to dry without it sliding off.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Allison. Thanks for sharing your experience with the LG Washer (WT8400CW) model. We understand how important it is for your appliance to offer flexibility and convenience in everyday use.
If the wash cycles default to Hot water and High spin and won’t allow changes, one step you can try is resetting the control panel by unplugging the unit for 60 seconds and plugging it back in. This can help clear any temporary glitches. For Deep Fill and single-item loads, we recommend balancing the load with at least one or two additional items to prevent unbalanced spinning, which may cause power surges and trip the breaker. You can find more cycle customization tips and safety guidance here: https://www.lg.com/us/support/product/lg-WT8400CW.AEWETUS. If you’d like further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy
The door
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top door doesn't close easily. I have to slam it hard to get it close. A piece of washer on the door is already loosen.
No, I would not recommend this to a friendBest Buy lies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Dryer, but I was lied to by Best Buy employee. I was told to go ahead and buy this before Memorial day and that they would Price match any sales, only to find out that this was false. I will not use Best Buy again.
I would recommend this to a friendAmazing Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is amazing! Nice and quiet, and cleans my garments so nicely, it actually leaves them smelling so good
I would recommend this to a friendMister
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks to be a good deal. The downside is that the item won’t be available until August 18th. Looking forward for my salesman to call and let me know an earlier delivery date.
I would recommend this to a friendNo delicate cycle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No delicate cycle on dial/highlighted menu nor instructions in manual.
No, I would not recommend this to a friendLG Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent products. Lasts a loooong time with no issues!
I would recommend this to a friendSTAINING ALL CLOTHES BLACK! PERMANENT DAMAGE
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1. I had my older washing machine for 10+ years, and it was still going strong! I only bought this one to upgrade appliances & because I deserved a new washer. BIGGEST MISTAKE EVER. What I wouldn't do to get my older machine back. 2. This machine is only 3 months old and it's been staining my clothes with black residue. 3. Yes, I run tub clean cycles often as per the manual. 4. Yes, LG made me purchase a tub cleaner and run the cycle 3x back to back to rule out it's not me. 5. I did as I was told, sent pictures of all 3 cycles I ran. 6. Then I did a load of laundry and THE STAINS ARE NOW 1000000% WORSE! DID I MENTION THEY ARE PERMANENT STAINS??? OVER $900 worth of clothes damaged, and they seem to prolong the troubleshooting.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand that the LG 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black didn't meet your expectations, and we understand your inquiry regarding the black staining and permanent damage to your clothing. Your feedback is important, and we'd like to assist you further.
https://www.bestbuy.com/product/lg-5-5-cu-ft-high-efficiency-smart-top-load-washer-with-easyunload-matte-black/JJ8VPZQZRR
If you have any further questions about this matter or need assistance with the ongoing troubleshooting, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. We appreciate your patience. —Renzo
Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amaizing machine I love it ………………………………………………………..
I would recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not a fan of top loaders without agitator I feel like this washer doesn’t wash my clothes too well unless I do a second wash
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jessica. Thank you for sharing your thoughts on the LG Washer (WT8400CW) model. We understand how important it is for your washer to deliver a thorough clean the first time.
For improved performance, we recommend using the Deep Wash cycle or selecting the Water Plus option to increase water levels, which can help enhance cleaning results in top-load washers without an agitator. Also, make sure loads are evenly distributed and not overloaded, as this allows the impeller design to move clothes more effectively. You can find more helpful tips here: https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790. If you’d like further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com and we’ll be glad to help. ^Juvy
Finally
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love them, finally clothes washed and dry's on time
I would recommend this to a friendWorth of money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very good product to use for whole family. Worth to buy it
I would recommend this to a friendFast!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Faster than my old LG. What used to take 52 minutes now takes 29
I would recommend this to a friendGreat size and easy use washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install Install, Connect to wifi and first load was ready in less than 15 minutes Great size and the easier access to the tub fits us perfectly.
I would recommend this to a friendGood review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always buying products here … always amazing deals … posting good reviews al the time because they are super good…. But I never win the $400 or nothing heheheeh
I would recommend this to a friendAI Washer that doesn't do it all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer machine is just like any other, gets the job done. You have to download the app to get certain settings, like delicate, but still missing some washer settings (like towels) that you think a new washer would have.
No, I would not recommend this to a friend