Customer Ratings & Reviews
- Model:
- WT8400CB
- SKU:
- 6573546
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the quiet operation, overall performance, and large capacity of the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload. Many appreciate its ease of use and stylish design. However, some customers have noted concerns regarding the detergent dispenser not draining completely, a lack of desired cycle options, and issues with unusual odors. A few customers reported problems with temperature and spin settings.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality nice product easy to install good good
I would recommend this to a friend - Pros mentioned:Noise level
Yes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, efficient gets the job done. I would recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Washes well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer, looking to get the dryer now. Easy to use
I would recommend this to a friend Great washer so far.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. Love the large tub and a top loader. I was starting to have issues with the front loaders. Color is great on this machine, so far this washer was a great purchase.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Easy to use Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my wife loves it and its easy enough for me to use.
I would recommend this to a friend Washer and Dryer purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product as advertised. Quick delivery and set-up. Only wish Best Buy agents at store had better product knowledge to help customers compare different washers and dryers. That being said the agent on the floor was courteous and friendly.
I would recommend this to a friendLG Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG Smart Washer has lot of options. Installation arrangement from Best Buy was efficient and hassle free.
I would recommend this to a friendPurchase of this LG dryer makes me very happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this washing Machine very much. From what I’ve seen so far I’m pretty confident it will last Long time. It appears to be very sturdy. The washing capacity is huge and the final spin gets cloths very dry. That feature cuts way back on drying time.
I would recommend this to a friendLg Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I haven't had a problem with my washer looking firward to download some new wash cycles.
I would recommend this to a friendGood washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Somehow the laundry is coming out smelling better than our last LG washer. A bit odd because there is no 'gentle' or 'fabric softener' button. But different settings will get you there.
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We especially love the quiet operation, energy-efficient features, and the intuitive controls that make selecting the right settings a breeze. We are very happy with our purchase .
I would recommend this to a friendWasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had it for very long but so far everything is working out fine.
I would recommend this to a friendNot fully adjustable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like this machine washes fairly well. It has a learning curve as all such new things do, but it does the job fairly well. I do think that the soap does not fully come out sometimes so an extra rinse is occasionaly required. My biggest complaint is that there is no setting that lets me customize to my hearts content. The presets all have options that are locked and I think this is often why the laundry doesn't come out as desired. I've never had presets like this before and it's frustrating.
No, I would not recommend this to a friendPerfect service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how the delivery is on time and they know exactly what to do , helping and answering questions
I would recommend this to a friendAMAZING PAIR!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with my washer and dryer set! The convenience features of the set are amazing. I’ve always been satisfied with products I’ve bought at Best Buy but these are far beyond!
I would recommend this to a friendLG Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer. Cut my washing time down drastically. Love the Turbowash option and large tub.
I would recommend this to a friend- Cons mentioned:Door quality
The door
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top door doesn't close easily. I have to slam it hard to get it close. A piece of washer on the door is already loosen.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with your LG Washer (WT8400CW) model. We understand how important it is for the lid to open and close smoothly during everyday use. One helpful step you can try is to check the hinge area and the lid dampers to ensure nothing is obstructing the motion. Wiping the hinge points and making sure the washer is leveled properly can also help the lid align and close more easily. For more guidance, visit https://www.lg.com/us/support/help-library/troubleshooting-an-lg-top-load-washer-door-that-will-not-close-properly--20152830489687. If you’d like us to take a closer look at your unit, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
Buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ourchase was straight foward on the website. The delivery, on time, the 2 guys were super nice and friendly. No issue removing the old washer and installing the new. So the service was 5 star. Way too soon to review the unit itself properly.
I would recommend this to a friend- Pros mentioned:Noise level
Nice washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, quiet. Laundry is very clean. Would buy again
I would recommend this to a friend Marilyn's review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience picking out the washing machine with Best Buy personnel --- and very happy with the delivery and installation. The machine is functioning just as expected. I am happy with the number of cycles and water and spin options available. Excellent!!!
I would recommend this to a friend