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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1524 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, large capacity, and low noise level. Many also appreciate its ease of use and suitable size for larger families. Some customers have expressed concerns about the agitator, spin cycle, depth, and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,524 reviews
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wash cycle is super fast and does a great job. Holds a lot of clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Good High Capacity Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good large capacity top load washer. This model didn't have the agitator, which is fine, but its something to watch out for.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value, the washer capacity is a great size for large loads and bulky items. My clothes are cleaned on the first wash. Also, the noise level is very low.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    A Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top load was preferable to a front load for ease of loading from a basket, cleans very well, easy to use without the agitator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Quiet and efficient

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works quietly and can handle big loads. The user interface is intuitive enough.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Wonderful washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity. No agitator to grab your clothes. Makes sure load is balance with water before it ever starts. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great big washer with load sensor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The washer can sense how much clothes you put in and it provide appropriate level of water. The wash action is also very good that the outer and inner drum rotate in opposite direction. Clothes coming out a lot cleaner than the old Maytag I replaced. Happy to have purchased this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent capacity, quiet, good pricing. Ony wish it had load and go like our last washing machine so you would not have to add detergent for each wash.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid working unit. All family members use and appreciate its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quietly working and Amazingly Cleaning Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG washer is one of the quietest machines I have ever used. Washed a comforter in it on my first load, and it came out beautifully clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, very quiet. Easy to use would definitely recommend this unit to all.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Awesome washer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer! Easy to operate! I love how it cleans all of my clothing, towels and bedding.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance and super huge! Machine is easy to operate and the clothes come out quite clean. So far, so good. Have only had the machine for about a month.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has done a good job cleaning our clothes. It seems very efficient. It handles large loads and bedding easily.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Just Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to buy a new washer before now and so glad I found this one. I did my research looking at all different brands from all different stores. Used to love Best Buy for the CD's but now they're the best for appliances. Delivery and installation was quick, professional, and pleasant. This machine is so efficient. Glad is a top loader. It's amazing how much room there is in the tub when there is no agitator. So many different functions as well. The waterproof function is great for big bulky with coats and fits my king sized comforter with a little room left!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi! Thanks for taking the time to leave a positive review! We love that you're satisfied with your new top load high efficiency washer (WT7400CW). LifesGood when you have many features available on your washer to choose from! Happy sudsing! ^Chris LG

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has a great capacity, gets the job done and has all the settings I need. Very satisfied with this purchase so far, 1 month in.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Best Washing Machine Ever!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Washing Machine Ever! I love that you can control it from your phone ! Huge enough for 2 loads and very quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Nice replacement for failed washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Easy to use, cleans well, controls easy to understand

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer, great reviews, consumer report top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it on sale but it’s worth every penny if it wouldn’t have been. It’s quiet, washes quicker than our last one and does a great job! I did a lot of research, read reviews not just on Best Buy but Home Depot, Wayfair, Lowe’s an others. This one had the best reviews also is on consumer reports as one of their top washers. I just got it but so far it works great! If yr a tech person you will like the WiFi options but for me I don’t have no need for that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Extra Large Capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra large capacity. Simple to use. Cleans very well. No bothersome post in the middle of the basket.

    I would recommend this to a friend