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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1524 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, large capacity, and low noise level. Many also appreciate its ease of use and suitable size for larger families. Some customers have expressed concerns about the agitator, spin cycle, depth, and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,524 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is very efficient and is easy to use with great features

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!It is quiet and washes the clothes very well . Clothes smell clean

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer. Love the fact there is no agitator. More room for chothes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Glen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine so far. Easy to use, uses very little water and cleans well

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi Glen, we really appreciate the praise! LifesGood with a washer that can efficiently and effectively wash your clothing. ^Chris LG

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes well. Easy to start and load. Gets the clothes nice and clean!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Super big and efficient. Great smart phone feature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features. Super large for our comforters. Very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product, no complaints

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and does its job well. No complaints here

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great for a large family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washer overall - very large capacity drum which can hold a king size comforter. There is a learning curve to use it. I wish it had a "spin only cycle"!! (it only has a rinse and spin) Also, a short person may have trouble reaching into the drum to retrieve items.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Super Nice Washing Machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. Cleans cloths really good and you can do large loads. Love all the options.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washer. It is easy to operate and does a great job on cleaning clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine, it’s capacity and performance has been outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this washer, The capacity is great, It's capable of handling large loads, which is great since I have a big family. I really like that I get status updates and control the washer through the LG app. Its very convenient, I can remotely monitor and adjust it​​. I have very happy with this washer and I would buy it again!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Just what I was looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase best washer ever so spacious washes the cloths great !

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quite and can fit so much stuff. Fit a King size comfortor with ease and room for more.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Nice discount

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is good and has wifi capabilities,large capacity and also looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, quiet, and does a superb job of doing laundry. Lots of options for cycles, and build quality seems excellent

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    9 1/2 Stars by Picky Pam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly meets my expectations. My clothes definitely come out smelling and looking clean. That's the most important. 2 things that would make it better, in my opinion, are easy to read functions on the dial and self closing soap dispenser. I'm having a hard time reading the words on the dial and if I forget to push the soap dispenser back in after filling with detergent, it stays open. It should close when you shut the lid. All in all it's a great product so far. If it was an option I would have given it 9 1/2 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Track Record---Would Recommend an LG Washer.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an LG washing machine and had no problems with it and then it started leaking. Upon inspection, I bought it in 1998....so 26 years old...(time flies)..good track record really! I decided to just get a new machine. After much research, I bought this LG washer. After 26 years they have changed the wash cycles but actually the options are better. I would have to say that this machine is not as quiet as my old machine...you hear every clink and clunk in the cycle but it is definitely not a deal breaker. It certainly doesn't keep me awake at night. It functions well and overall I am happy with the purchase. Just an aside---I have the matching dryer--2007 purchase--still going strong.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is great! The capacity is unbelievable. If you’re short like I am, you may find reaching the bottom a bit of a challenge though. It is pretty inside and out. I like the preset settings. It makes laundry easy. It’s the nicest washer I’ve ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Washer size
    Best Buy Employee

    Rated 5 out of 5 stars

    Great washer

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great washer! Good space and good ease of use. Would recommend.

    I would recommend this to a friend