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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1524 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, large capacity, and low noise level. Many also appreciate its ease of use and suitable size for larger families. Some customers have expressed concerns about the agitator, spin cycle, depth, and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,524 reviews
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is exactly what I expected it to be. Plenty of room in there for larger loads. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the design of this washer to the various features/ cycle options…. I have no complaints. One of the best purchases that I’ve made him a long time. As a new homeowner, it was not only important to have a quality, washer and dryer, but it also helps that it is easy to use and a very nice looking design alongside the matching dryer. Very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Enjoy this product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy the extra large capacity, the smart functions and the fact it is extremely quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much awesome happening here

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! I bought this for my mom and she has told me at least...oh...6 times how much she loves her washing machine. This model does indeed use high-efficiency detergent for those that were not sure. What I love about this thing is that if you choose "extra rinse," it automatically switches the washing mode to "deep wash" but it doesn't just fill it with the same amount of water every time. It knows where the top of your laundry is and it will spin around a few times while it senses it, filling with water, spinning a bit more, then will add more water if necessary. So if you have a huge load, it will fill it with water if it needs to but if the load isn't that large, it will only fill what is needed (even though the same deep wash mode is selected). It's so awesome. Seriously. So then let's say that you select medium spin but it's actually towels and it's not done yet. It'll say 1 minute left but it knows that your towels are still wet and need more spin, so it'll keep going until it detects that it's good to go. Don't worry about what the timer says is left - the number is just an estimate but if it needs more time, it will take care of you.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha LG

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    BEST MACHINE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EFFICIENTLY THE BEST. I LIKE THE SOUND. NOT TOO LOUD. WORKS EFFICIENTLY

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it about a month. But my wife loves this machine. We replaced a 10 year old maytag and find this machine to be an excellent choice. Its quiet and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Clean machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine.gets clothes clean. Very large capacity. Water efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance that delivers!Very low noise and great drying quality

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little time to learn the modern functions on the washer since mine was over 30 years old. I fell in love with all of the options, timers, ect. I would purchase the one. It has a very large load capacity. It reminds me of the large laundromat washers

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly with multiple options for washing. I love the fact that it does not create loud sounds when operating.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Best option on the market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machines! Lots of space for large loads and very efficient with time. I highly recommend this model!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Washer size

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large tub. Excellent washing machine. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer size

    Rated 5 out of 5 stars

    Excellent byuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and great size. Very happy with my first LG wash machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! This washer can wash a huge load with ease. Additionally, you can connect it to your phone and set it to wash at a specific time. Very cool feature!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very easy to use, very quiet, and uses less water than a typical machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use. Lots of options. The capacity is the real selling point. I love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cleans dirty clothes. isnt too noisy. looks nice

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer size

    Rated 5 out of 5 stars

    Great to have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wash feature Good space capacity Calm sound when it’s spinning

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome new LG washer, used ~1 week

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this washer after using a Maytag for years and moving into new house. Huge capacity, quiet, and fast wash times. Haven't used the Smart app feature yet, but with the chimes that go off when it finishes, haven't had much a need to. Had great reviews from family members with similar LG versus poor reviews that we had heard from people with Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Washer size
    Best Buy Employee

    Rated 5 out of 5 stars

    Great washer

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Good space and good ease of use. Would recommend.

    I would recommend this to a friend