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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1524 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, large capacity, and low noise level. Many also appreciate its ease of use and suitable size for larger families. Some customers have expressed concerns about the agitator, spin cycle, depth, and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,524 reviews
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Perfect washer and dryer for any home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my eye on this washer and dryer set for forever! Finally got it. Love how big it is and no one tells you about how LG has an app that connects all your appliances to your phone. So it lets you know when it's done washing/ drying, smart diagnosis, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    LG 5.5 cf High Efficiency Top Load Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine works well and was easy to conduct a DIY install after technicians were unable to perform the install. Startup directions in the owners manual did not include a critical step to perform the hookup and operational startup check. A quick call to GE resolved the issue with a simple step of pushing the power button a specified number of times at the initial startup test.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Lg top load washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used twice so far, no issues. Lots of room for big loads, quiet too.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Large Tub Capacity=Less Loads

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job! Extra large tub that accommodates the many large loads of towels and other bulky washes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A GIANT lifesaver! Have had it for about a month now, and haven’t had any complaints. We use it about 2-3 times a week. You can fit king size comforters with ease. I love the wifi / app capability, having your phone or Alexa tell you that the washer is finished is a a big help when away from the laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Washer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had other brands and front loads - this one blows the rest out the water. You can fit HUGE loads and your clothes will always come out fresh and clean. Highly recommend. Don’t waste your time on searching for others, this is all you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile and convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big step up in quality and features for us. So much more room for large loads, blankets, comforters, whatever you want. There's a bit of a learning curve due to the overabundance of options on the control panel, but once you figure that out, it's pretty smooth. The wi-fi connection for remote control and status updates is convenient. So far, no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance that delivers!Very low noise and great drying quality

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a 10 year old LG front load washer that was on it's last leg. So far, this washer has been great. It washes faster than my old washer and the clothes come out cleaner. The capacity is big enough for my king size comforter. Overall I'm very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is no joke! Its super quite, fast and does an amazing job!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Matching Good One!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much bigger than I thought! Love it as clothes have room to move around and I actually can do more in one load so that I wash less times. Nice looking machine, lots of choices on the panel. Only thing I do not really like is where the detergent/softener pull out tray is—very hard to pour detergent into tray as it is so close to the lid.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    My savior

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. Large capacity. Washers awesome

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! I love the clear top so you can see your wash. Also I like how the top stays up so you can keep throwing things in it without banging your head. One down side is that it is very deep. I’m 5’7” and have to really stretch to get things out of the bottom of it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Family of 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my family of 5. The washer is being used nonstop. No problems so far. The only thing that is annoying is the humming when it’s beginning to spin. Other than that, it’s awesome that it lets me know when it’s finished through the LG ThinQ app with a notification.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Lifesaver for my household.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this washer has been a transformative experience for me. Washing options are easier and quieter and quicker than my old 23 year old washer that gave me so many years of good service. So glad I made this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Michelle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is amazing. Very quiet and the clothes come out so clean!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer size

    Rated 5 out of 5 stars

    LG WASHER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was large and quiet. Delivery was on time and no problems

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Amazing purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, washes very well, can’t wait to purchase the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best lg washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I’ve ever had the turbo wash is great love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it can hold a large load of laundry and it is quiet!

    I would recommend this to a friend