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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1524 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are satisfied with the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, large capacity, and low noise level. Many also appreciate its ease of use and suitable size for larger families. Some customers have expressed concerns about the agitator, spin cycle, depth, and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,524 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Family of 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my family of 5. The washer is being used nonstop. No problems so far. The only thing that is annoying is the humming when it’s beginning to spin. Other than that, it’s awesome that it lets me know when it’s finished through the LG ThinQ app with a notification.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Washer size

    Rated 4 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far! It is great looking, easy to use, and a great size!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG 5.5 great washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really like my washer I think the only issue I have is if you are short you can't grab your clothes so easy. Love the size of the drum can wash my comforters without going to public places to wash them.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Michelle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is amazing. Very quiet and the clothes come out so clean!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer size

    Rated 5 out of 5 stars

    LG WASHER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was large and quiet. Delivery was on time and no problems

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer and dryer! Large enough for our king bedding.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    In love with this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed with this washer. Had to buy a new one after my Cabrio died unexpectedly and received this in two days. Love the efficiency and the features, although I confess I haven’t used all of them. Does a great job! Looking to complete the set because I’m so impressed

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Amazing purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, washes very well, can’t wait to purchase the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this dryer. Very good with drying them first time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    matching set.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and the matching Dryer. After 8 mos. I enjoy this washer way more than my last one.. easy to set settings. Love the ease of use. You wont be disappointed..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it can hold a large load of laundry and it is quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer size

    Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so large and quiet. So happy we purchased this

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. It holds a 'ton' of clothes. My last washer was a normal-sized washer, and what filled it up doesn't come close on this machine. My only problem is I am short and have trouble reaching the clothes at the bottom.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or call our Customer Service at (800) 243-0000. Thank you. ~Anthony LG

  • Pros mentioned:
    Ease of use, Washer size

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great size. Installation service was great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Best washer ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome washer… amazing capacity and is super quiet

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good washing machine with tons of space. Only downfall is the terrible song it played when it was done with the cycle. Moved it to the basement and it is no longer a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this washing machine 4 stars. It’s a good washer gets clothes clean. I just don’t like that there’s not enough water to cover clothes and I have to change settings so that more water comes out. Other than that it’s a good washer overall better than my old whirlpool agitator. It’s huge you can fit your comforters and still have room.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Large Capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer does a great job, so no complaints there. I haven't set up the Smart features, no need. Being a short person, I can't reach the washed clothes easily (LOL) so I use a grabber to get them when the cycle ends. I probably could have done fine with a smaller capacity unit, but I'm happy with the wash results.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there CynthiaF. Thanks for reaching out. We wont you to know that we are excited to hear that you are enjoying your LG Washer and its large capacity. IF you have any questions in the future. Please do not hesitate to reach out to our Support Team on Facebook or Twitter. They will be more than happy to assist you. Thank you. `Jai. LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Coming Clean

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works far better than the broken LG it replaced. That LG lasted 9 years so I can't complain. The newer models are slightly taller and thinner I noticed, if that lhelps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Si p,e to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is very easy to run. Just set your desired treatment, water temp, spin cycle a start. I am especially thrilled bc now I can wash double size blankets and not have to go to laundromat to do so.

    I would recommend this to a friend