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Customer reviews

Rating 4.6 out of 5 stars with 1524 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, large capacity, and low noise level. Many also appreciate its ease of use and suitable size for larger families. Some customers have expressed concerns about the agitator, spin cycle, depth, and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,524 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Si p,e to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is very easy to run. Just set your desired treatment, water temp, spin cycle a start. I am especially thrilled bc now I can wash double size blankets and not have to go to laundromat to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Glad I made this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and quiet machine! My previous machine was a Samsung and doesn't come close to this LG. I love the app that you can download to keep track of the items washing or even when to clean your machine!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    HUGE deep washer with OPTIONS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of choices for different types of clothing and sizes. It's a workhorse already and I love it. No complaints about this or the matching dryer. I highly recommend this after searching for weeks and asking for recommendations from others and visiting the retailers.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for sharing your open feedback regarding your LG Top Load Washer. and your experience using it. We greatly appreciate your time, as it helps us to deliver a effective outcome to issues or concerns and ultimately make life more convenient for our customers. Going forward we can be reached via private message/direct message using the platforms Facebook or Twitter please use the handle @LGUSSupport or by calling customer service at (800)243-000. We're eager to help feel free to reach out anytime. Thank you .~Tanisha LG

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works great. This is the first time I have had an impeller machine, and I am very pleased with it. The sales person was extremely knowledgeable and helpful. The machine was delivered and installed on time by two very professional gentleman. Thanks, Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great midlevel washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. The inside is huge, large enough to wash a comforter. It does not have a ton of bell and whistles but enough to make it a very good option. I was looking for a washer with a reasonable price with a delicate option. Its great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Fit for a king, queen, and everything inbetween

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Needed a new washer after the old one broke down; this one fits mine and my family's needs perfectly! It's got a huge drum for our largest comforters and blankets, and cleans very thoroughly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mean machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine as of now. We only have owned I it for 3 weeks. Seems to be a reliable washing machine, cleans in 30 minutes! Easy to use, great clean, lots of different cycles. Blue tooth capability.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5 stars but I haven’t had it long enough. So far I don’t have any complaints. I love how it can hold large loads and I use my machine everyday. I would say it’s a bit louder then I’m liking but not so bad. It’s a sleek look and like that it plays a sound when my wash is done. If your a tech person you’ll like it connects to an app.

    I would recommend this to a friend
  • Cons mentioned:
    Balance, Spin cycle

    Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first washer with an impeller, have it 7 days; already returning it, don’t understand all the 5 star reviews.Typical load of wash in deep setting is 58 minutes, God forbid it senses a balance problem in the final 10 minute spin, it adds 25 more minutes and refills the giant drum, now your at 1 1/2 hours, if you hit extra rinse in normal it defaults to deep mode?? I think without center agitator, you’re prone to have balance problems no matter how you load this machine. It uses an incredible amount of water in deep mode, we have to stand watch and babysit this machine, that’s not the way to do laundry. Going back to an agitator .

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Mark. We apologize for the inconvenience you have experienced with your LG washer. Your feedback is valuable to us, and we appreciate you sharing your experience. We strive to continuously improve our products and will take your feedback into consideration. If you would like further assistance or have any additional concerns, please contact our customer support team on Facebook or X at @LGUSSupport or call us at 1-800-243-0000. ^Jayne LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the relatively short time we’ve had the washer, we were very pleased with the set up and installation and are happy with the large capacity. Definitely would recommend this product to others as well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well no issues. I intentionally bought this washer for the size of the drum for washing large bedding items. It has no issues with a queen size comforter that my old washer could not fit. It's also fast on smaller loads and does a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Washer size

    Rated 4 out of 5 stars

    Comes out clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a bigger family and clothes come out clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend this washer to anyone. No more getting up and down to see if the load has completed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer and dryer! Large enough for our king bedding.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this dryer. Very good with drying them first time

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great capacity! Big improvement over front loader.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity. Awesome job at load sensing. Washes the clothes, which is amazing! I have switched from a front loader and am so happy I did. This washer is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife does the laundry and she is extremely happy that we purchased this LG large capacity washer it is very flexible and is easy to use. It’s a very efficient washer with a large capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Buy and experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this washing machine. I have used it for quick, deep, and delicates. Energy and water saving. Clothes look great and clean. Would buy again. Especially like the price. Best buy staff made it easy to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd LG washer; I was so pleased with the other one that I had for 10 years with 5 kids and a mother-in-law using it every day of the week. Now we are empty nesters and I'm sure that this one will last for 20 plus years. Great product and I love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    But LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our LG washer! It is efficient and quiet. When our other washer cost more to fix than a new one would cost, we asked the repair man what he recommended. He recommended an LG and that is what we got.

    I would recommend this to a friend