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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1524 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, large capacity, and low noise level. Many also appreciate its ease of use and suitable size for larger families. Some customers have expressed concerns about the agitator, spin cycle, depth, and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,524 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Washer to-date

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had multiple ones and by far this is the best. Very sturdy and quiet

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So far good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for about a month. No issues. Have heard no complaints from my wife

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the set and absolutely love them. Beautiful design and color. Very efficient and quite. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to operate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity for larger loads and easy operation of controls makes for a wonderful wash experience.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far!!! Havent owned any LG products before fingers crossed maytag died at 5 yrs

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great using this new item, it came with high marks, it hasn’t disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a front loader before this. I am getting used to a top loader again. Very roomy . Like it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Timer Off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great washer, because it can hold massive amounts of laundry and overhead loaders don't typically get mold. However, sometimes the timer is way off. It's has said 57min, but the wash actually took 1.5hrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this washer. I connected it to the app and I get a notification when the cycle is over which is helpful! It’s important to make sure the clothes are distributed evenly though or it will rattle around just as badly as my old 12 year old washer. So far it’s cleaning well and I LOVE the large drum without the agitator. Much easier to wash large items.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer, so quiet and the clothes come out quite dry after the spinning process. Highly satisfied with this purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Top Load washer from LG; previously I had SAMSUNG set from Best Buy and I had it for 8 years. No issues other than the hose started to smell. I was going to replace but never got around it. This is a good machine but my concern is that with heavy load, it takes a while (like more than 1hr to wash). I haven't had this type of washer so still getting used to it. I would advice that this is an Impeller washer. I have not used this type of Washer before so I am having some trouble with large loads. I am still going to continue to figure out how to use it properly (I don't want to waste too much water)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tornadic Spin Cycle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far this LG Washer has been great! Easy to use and the clothes are almost dry due to the patented tornadic spin cycle

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, it is very quiet and I love the way you can adjust the washing cycles to the load size and the kind of wash you want .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Gets clothes clean quickly. Easy to use also.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is quiet, washes great and love the tune it plays when the cycle is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Delivery Was Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll review Best Buy because they were awesome and onetime. In and out of my home in 10 Minuets. 5 Stars for them. As far as this new Washer it works as expected. It's an exact replacement for one we purchased less that 5 years ago. The first one the buttons stopped working a year ago. Parts weren't available however I was able to repair myself. Finally it just wouldn't power up so this is the reason to replace. I recommend you purchase the extended warranty with these cheap machines 2 Stars for LG and their crap.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer! The tub is huge.Good setting choices but hard to read in our basement.

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First new washer in decades and this great. It's a bit deep compared to my old washer but we are learning to adapt.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy with another LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time as originally scheduled, and delivery persons were helpful and friendly. The washer has been working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the performance. Have to use a flash light to display the fine tuning control selections.

    I would recommend this to a friend