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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1524 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, large capacity, and low noise level. Many also appreciate its ease of use and suitable size for larger families. Some customers have expressed concerns about the agitator, spin cycle, depth, and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,524 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was a huge upgrade from our old 2009 washer. Does a great job. We paid for best buy to move it and haul away the old one. Best $$ ever spent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Top Load washer from LG; previously I had SAMSUNG set from Best Buy and I had it for 8 years. No issues other than the hose started to smell. I was going to replace but never got around it. This is a good machine but my concern is that with heavy load, it takes a while (like more than 1hr to wash). I haven't had this type of washer so still getting used to it. I would advice that this is an Impeller washer. I have not used this type of Washer before so I am having some trouble with large loads. I am still going to continue to figure out how to use it properly (I don't want to waste too much water)

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleans Well

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes very well, highly adjustable cycles. Also looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good design

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has had no issues. A lot of capacity and good design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 5.5 HE Washer - Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best top load washer without agitator out there. Cleans the clothes well and doesnt tear things apart nor you no longer will have sweat pants with strings get caught in the agitator. has a clean cycle to run after 30 washes and it defiently cleans up the drum and should be done on schedule. Connect to the WIFI to get alerted when cycles complete. Best washer we have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Lots of settings. I've not yet connected it to wifi but it can be connected. LG suggests the use of less detergent. I have found that the washer cleans best with liquid as opposed to pods. Concerned about high spin levels and need to invest in something for the legs to mitigate movement. The spin cycle speed can be adjusted low to medium. The faster spin cycles require some patience so I don't use them.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer, so quiet and the clothes come out quite dry after the spinning process. Highly satisfied with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tornadic Spin Cycle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far this LG Washer has been great! Easy to use and the clothes are almost dry due to the patented tornadic spin cycle

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Timer Off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great washer, because it can hold massive amounts of laundry and overhead loaders don't typically get mold. However, sometimes the timer is way off. It's has said 57min, but the wash actually took 1.5hrs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Clothes look, feel and smell very clean!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has a very large capacity and I have noticed my clothes look, smell, and feel so clean. I couldn't be more pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, it is very quiet and I love the way you can adjust the washing cycles to the load size and the kind of wash you want .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the performance. Have to use a flash light to display the fine tuning control selections.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this product has been an excellent replacement for my Whirlpool washer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer My wife loves it. does great at washing all clothes! Only disappoint no light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Delivery Was Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll review Best Buy because they were awesome and onetime. In and out of my home in 10 Minuets. 5 Stars for them. As far as this new Washer it works as expected. It's an exact replacement for one we purchased less that 5 years ago. The first one the buttons stopped working a year ago. Parts weren't available however I was able to repair myself. Finally it just wouldn't power up so this is the reason to replace. I recommend you purchase the extended warranty with these cheap machines 2 Stars for LG and their crap.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First new washer in decades and this great. It's a bit deep compared to my old washer but we are learning to adapt.

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 4 out of 5 stars

    LG washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washing machine but it’s difficult for me to reach all the way to the bottom. I use a chair to raise me so I can reach all the clothes at the bottom,

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old washer broke down so saw this on was on sale and had a lot of room 5.5 for a great price

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing to happen to us was washer/dryer thank you can't say no more

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it extra big tube works and cleans very good five star product

    I would recommend this to a friend