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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1524 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, large capacity, and low noise level. Many also appreciate its ease of use and suitable size for larger families. Some customers have expressed concerns about the agitator, spin cycle, depth, and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,524 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up! Love yhe different wash cycles and ease of use with the app!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and washes efficiently really well and is super convient with the LG app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTY/WARRANTY/WARRANTY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this washer, however it had a problem with on and off button. Unfortunatly the part was not available to be fixed. I had purchased the 5 yr. warranty plan and BESTBUY gave me a new washer at no cost. All I can say are 2 things. Thank you BESTBUY and always get extended warranty on appliances.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Welcome to the LG family! We are delighted to know you received such great service on your LG Smart Top Load Washer. Every team member here appreciates all feedback, and it inspires us to keep improving our products and services. Should you need us for any future issues or concerns, reach out to us via Facebook or Twitter by private or direct message using the hashtag @LGUSSupport, including the model and serial numbers of the washer. We are eager to help you! ~Rita LG

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Top loading LG washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and setup went very smooth. The washer works great. It deserves a five star rating!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. Washer is very large, can do almost 2 loads at once. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that doesn't make sound when i washing also is has wireless connection and left the clothe very clean

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement to the equivalent front loader under the Geek Squad protection plan. So far it has exceeded our expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my new LG washer I would’ve gave it a five star but I don’t know how to connect it to the WiFi..lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washer. Had to replace another Maytag washer with agitator that broke a little after year of purchase. This one works so much better. I have owned over 2 years now. No issues!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine . we bought Samsung did not like it we returned it and bought this

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love my washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer,washes the clothes perfectly, easy to manage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding good wash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and easy to do wash also help WiFi Lg ThinQ on my iPhone app.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    LG Smart Top Loader is well worth the purchas

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love my new washer. We have only had it for two weeks but the top load feature is the best. Also the efficiency compared to the old washer is easy to observe

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features on this washer are very convenient and minimal noise which is great being that my office is right next to my laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A Very Smart Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this LG has done a wonderful job cleaning our wash! It has been a pleasure to use this machine...and for a variety of wash loads.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic. Plenty of settings to choose from and the size of the tub can fit a lot of clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, looks good and has tons of room. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Certainly on of my "Best Buys"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for a few weeks now and absolutely love it! My only regret is nit getting this earlier

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Needed a machine to do large quilts as well as small loads. Learning curve on load settings but it is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Top Load is superior!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a top load washer again! It gets the clothes clean, and holds HUGE loads!

    I would recommend this to a friend