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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1524 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, large capacity, and low noise level. Many also appreciate its ease of use and suitable size for larger families. Some customers have expressed concerns about the agitator, spin cycle, depth, and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,524 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is easy to use & does an excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good price $849

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, cleaning cloths better than front load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - 5.5 Cu. Ft. High Eff Smart Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel . I am extremely pleased with this product! The price was incredible at the outlet store!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the 5.5 being a foster mother love love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Lg washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and delivery. Washer does not get clothes a clean as i would expect. Huge inside.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer fits a good amount of clothes for the family

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine works wonderfully!! A BIG upgrade from a what we previously had!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. What stands out is Love how spacious it is! And cute ringer at end of cycle

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Not satisfied with washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine does not spin the clothes correctly and I have to re-rinse and spin. Also, the top is always dripping wet after a cycle so when I lean in to get the clothes out of the washer I get soaked. And, the washer moves a lot while spinning. This is my third LG washer the other two are amazing. One I replaced after twenty years and it never had any problems. Another I have in my second home and works wonderfully.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It means a lot to us that you provided us with honest and valuable feedback. We're sorry to hear that the product didn't meet your overall expectations. You can easily get in touch with us for your LG washer spinning concerns by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be pleased to help. -Cazz LG

  • Cons mentioned:
    Depth

    Rated 4 out of 5 stars

    Too deep

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is too deep. Even with a step stool I can fall in head first!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most standard washer does clean all the loads connections included set up was easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Useful Machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with this washer so far. My only issue is that the delicate cycle doesn't appear to be as gentle as machines used in the past. (Delicate cycle is still over 55 minutes) This washing machine is also a bit loud. Overall, it works well and does what it's supposed to do. It looks nice and I love the mobile app integration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most efficient and handled by knowledgeable and professional staff. The item has served us well sense purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a LG Frontloader for 5 years. The machine performed mechanically well except for the consistent mold and foul smell. We finally decided to switch to the toploading washer and were very happy with this machine: large washing capacity, no more mold, and bad smell problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clothes so clean!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE this washer! With 1 tiny issue- I am 5’3 & can’t reach down into machine to get clothes out - lol. Actually bruised rib trying to jump & grab! Got step stool so all fine!

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 4 out of 5 stars

    Truly Deep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, does everything that one needs a washer to do, Just a little too deep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process of buying a new washer and dryer was effortless. Sales person was terrific. The delivery folks were also the best. We’ve had the washer and dryer for a couple of months and it’s been fabulous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer in my life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every 2 years I have bought a new washer because they don’t last, we are a lot in the family and I have tried every washer brand, and every 2 years they go bad, and this has been the best washer I have gotten so far!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is top load machine with 5.5 cu ft size. it is quiet too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had it for about 3 weeks now and it’s great. We have always had whirlpool washers and went with LG this time…so glad we did. It has many great features like the download feature. My only drawback is it’s louder than my other whirlpool washers.

    I would recommend this to a friend