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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1524 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are satisfied with the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, large capacity, and low noise level. Many also appreciate its ease of use and suitable size for larger families. Some customers have expressed concerns about the agitator, spin cycle, depth, and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,524 reviews
  • Rated 5 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not recommended. This machine is good for maybe 2-4 shirts/pants. We tried it for about a week and then returned it back and bought the one with agitator and it works fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes go in dirty. They come out clean. I suspect this washer has something to do with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra large

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer it is so large I can now was all my bedding including my king size comforter. I was always going to a laundromat to was my bedding now I can do it more frequently at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    efficient and fast - no complaints at all. I've used other smart washers, but I think this one takes the cake!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good except for deep inside

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good. The only thing is too deep to pick them up inside ffter done. If you're a short person ( shortterthan 5'-4"), may be hard to reach in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer have been great so far. I have not experienced any issues and im very happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent washing machine, my wife is very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad for an LG

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent washer! Would recommend! I’ve only had one small issue and it was fixed within a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer at the Best Buy outlet on a scratch and dent price. I love this thing. It has a large load capability and tons of different options to clean with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dealing with a Professional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with Michael. He went out of his way to make sure I was comfortable with my purchase. Answered all my questions....very knowledgeable about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I realized I mixed up the reviews but both have been wonderful so far. Bluetooth notification reign superior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and smooth purchase! Best Buy associate made this very easy for me. Happy with my new washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! Love our new LG washer and dryer. Specifically got LG because of the quiet feature of both their washers and dryers. So far so good and have worked very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Custoer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Installation and product. Would recommend both the machine and smooth installation for a satisfactory end result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far. So good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far. So great! We've owned LG brand machines in the past and never had anything go wrong with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Love the new Wi-Fi features That alert you when it’s done and custom settings downloadable from the phone app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go buy this one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer is amazing! It’s huge and easy to use. I can put my comforter and both my blankets in there no problem! I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Run of New LG Washing Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a learning curve to this new washing machine. Actually it's a little too deep for me, really need to reach way down into the machine. Of course you can really do very large loads with this machine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An attractive but disappointing product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clothes all come out clean and I love the short wash setting. The down sides are the huge huge and very deep tub. A load, no matter what size, also has to be rebalance a lot of times. For me, it is Avery disappointing choice with way too many choices for cycles, temperature, etc. I would not recommend it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely very good Only the normal wash cycle is the one I like the least and it's supposed to be the most used, it doesn't use enough water, anyway, can use other wash cycles

    I would recommend this to a friend