Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 1524 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, large capacity, and low noise level. Many also appreciate its ease of use and suitable size for larger families. Some customers have expressed concerns about the agitator, spin cycle, depth, and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,524 reviews
  • Rated 5 out of 5 stars

    3rd times is a charm

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heads up! Deliveries may be canceled without notice. So after the 3rd rescheduling I was kinda annoyed. The guys delivering very friendly and polite. The delivery went smooth, fast, clean and safe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very solid washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing difference to our old machine. I think my only complaints so far is that it doesnt have some kind of internal light so it can be hard to see and sometimes it has a high pitched squeel but it can only be heard if you stand near the washer so we dont mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer/User Friendly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and made well!! Also, being a bit short (I am 5’1”), it can be a challenge to get clothes out of a top loaded washing machine. But I can do it without basically diving into the tub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer ever

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever. Well, not sure about that, but definitely beats the old style dasher washers by a huge margin. Our drying time has been cut in half and the load size has doubled. Definitely big wins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. It is a little confusing since special wash cycles need to be downloaded from the phone and only one can be stored at a time

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Good, but dispenser locations are not

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity. Not a fan of the dispenser locations. The bleach dispenser is where the detergent dispenser should be. My kids have already ruined it my putting detergent in the bleach dispenser. I've literally had to tape it off to keep them from using the wrong dispenser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy with this washer and looks great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love right this washer machine! We had a front load LG that died and we decided to switch to a top load because we read it was easier to keep clean. Not disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the LG washer.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife loves it. The clothes no longer smell like a front loader u it. We would maintain the front loader and clothes still smelled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the item online and it was delivered 3 days later. Super easy process and the delivery guys were excellent. Removed the old washer and installed the new one. Washer seems solid so far through the first handful of washes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great choice

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the features and quietness of this washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glass toploader

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great toploader washer. Has a big washing space inside. Nice view from glass door when it's washing, though sensitive to unbalanced load which sends out and error message.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I wasn't sure what to buy and ended up speaking with a knowledgeable salesman. The washer went on sale for 100 less and I got the difference removed from my balance!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m totally pleased with my new washer. I like the digital lights. I know how long each cycle is. I’m pleased with the way it cleans each load b

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Nice machine, just expensive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, large capacity with reasonably simple controls. A little too aggressive wash cycles for my stuff, and a little expensive for what it is, otherwise descent machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be my first washer buy for my new home!! The delivery guys came in and installed it showed me how it work the smart features . Get to have the LG app with it !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very deep

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine but very deep where I couldn’t reach the clothes to put them in dryer. I am 4’10 and it is way too deep for me so I exchanged it for a front load and paid the difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and great tunes

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great after a month! Couldn’t ask for much more. And the song it sings when my clothes are done is a banger!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine with an app

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Love that the machine has an app to use and you can download different washes that are not on the machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washing Machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, had it only a couple weeks so not much use yet but seems to do the job. Great installation man (which doesn't always happen!). Reasonably priced. Lousy instructions but you can go online to get some a little better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work very well I am very pleased

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     I really like this item. The clothes are very clean and it doesn’t take that long. Makes doing laundry a lot easier.

    I would recommend this to a friend