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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1524 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are satisfied with the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, large capacity, and low noise level. Many also appreciate its ease of use and suitable size for larger families. Some customers have expressed concerns about the agitator, spin cycle, depth, and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,524 reviews
  • Rated 5 out of 5 stars

    Love our new LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife swears that the clothes come out softer than the Samsung we had that the bearing went out on. The app is very handy. Lets you now when the cycle is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - White. Very Good and easy for wife to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG washing machine is a great product. I would highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensor works amazing, no need to select load size. Auto balances loads to make everything work smoothly, plus a transparent top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can wash my queen size comforters.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. My only issue is the size, too large for my limited space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine looks great is very efficient and the drum size is great. I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    title of what

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 27 years with my previous washer, this is a wholly new technology needing a VERY basic guide book. So far so good; we'll see if it lasts 27 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Gets clothes clean quickly. Easy to use also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. Liz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer and the service and delivery from Best Buy was soectacular

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is (LG)excellent brand, i loved it,very good performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is nice and deep it dies a great job on cleanning the clothes, very.eased with this washer

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly LG

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer, got it for 620$ . It sometimes clicks when the lid goes down but other than that it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price and the person at check out very helpful will definitely be coming back thank u

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and had it delivered, excellent washing machine. Cleans very fast and the extra features are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this machine. Big basket for blankets. Gets things done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time. Technician was able to install quickly and went over the operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Wa

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel Very good product and I lover it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was nervous to buy based on the price. Glad i did! Washes and drys clothes great!!! Highly recommend this set!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine goes out of balance occasionally. We are trying to figure out how to place clothes in the drum so it stays in balance. The last wash we did we had better success but it is still a challenge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Impressed with Impeller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old washer had an agitator, but unfortunately went out on us. We opted for this one with an impeller and decided to give it a try. We had it for about two months and in my opinion, it just wasn't getting our clothing clean. I have grandkids and their clothes still had an odor afterwards. I had to wash them twice to even get them to smell fresh & clean. Also didn't feel like the water covered the clothes completely. I liked how big it was inside the drum, but unfortunately we switched it out for one with an agitator.

    No, I would not recommend this to a friend