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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1524 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, large capacity, and low noise level. Many also appreciate its ease of use and suitable size for larger families. Some customers have expressed concerns about the agitator, spin cycle, depth, and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,524 reviews
  • Rated 5 out of 5 stars

    Is it ON ???

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very quiet you don't know it's on. Clothes come out clean and at a reduced running time compared to our old Whirlpool washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this set! I love the technology and the speed of the cycles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had LG products for a number of years and have been completely satisfied. That is the reason I have stayed with the LG brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for listening to change

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my old washer and I was going back with the same brand name. But this washer was recommanded and I love it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the entire experience from start to finish was outstanding! Also the best washer we’ve ever owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s wonderful product I Being using form couple of weeks I loved it

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Dakshesh. It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. We can't thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. ^Anthony LG

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works like a charm and is programmable by the app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    arnie's new washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washer meets all expectations, the best washing machine I have had in all my 75 years since I was born

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice large capacity!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and seems to work very well. It makes a little more noise than my old one, but not enough to bother me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the “smart” feature so I know when my laundry is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DRYER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer takes longer to dry but like the capacity is difficult to know how open door sideways. Which makes easier to load/unload

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed loyal LG customer..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last LG front load washer/dryer set was awesome, the reason I purchased this set. The washer makes a clanking sound initially when it starts the leveling. The push buttons are not in sync with your touch. The matching dryer does not have the stainless tub “like” washer and door has an awful clanking sound like it is 100 years old. Sorry, wish I could say better about both.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, Lydia. We're genuinely sorry to hear about the challenges you've faced with your LG washer and dryer. It's disheartening when a product doesn't meet your expectations, especially after having a positive experience with a previous set. Your feedback is incredibly valuable, and we're committed to finding a solution.

      We understand your disappointment and we'd like to assist you further in getting these issues sorted out. If you're open to further assistance, please send us a private message via Facebook or Twitter @LGUSSupport with your contact details and a detailed description of the issues. Our team will prioritize this matter and work with you to find a suitable resolution. Thank you for bringing this to our attention. —Kai LG

  • Rated 4 out of 5 stars

    Good but loud

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well, but it is loud. Spin cycle sounds like a v8 engine running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works well. I like how it adjusts the water and time based on the size of the load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Best Buy. Love my new washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product excellent delivery. Kevin and Jashon were exceptional. Very curtesy’s!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG waher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG washer is excellant! Machine works perfectly. I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always shopping from Best Buy because it is a good price and sales men’s are very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washing machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent product. we really like the features of the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing but love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My stepmother loves this machine and is only kicking herself for not allowing me to buy it for her sooner.

    I would recommend this to a friend