Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 1524 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, large capacity, and low noise level. Many also appreciate its ease of use and suitable size for larger families. Some customers have expressed concerns about the agitator, spin cycle, depth, and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,524 reviews
  • Rated 5 out of 5 stars

    Large

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large wash tub. Settings to be able to select exactly what you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and installation of washer and dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great delivery and installation service by the Best Buy team. You guys rock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice LG appliances and at very good price. Th

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice LG appliances and at very good price. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free delivery and works as it should two weeks in. Hopefully it will keep functioning well for years to come.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice Washing Machine

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement for my older unit. I wish I had purchased the next model up for the extra cycles! Overall happy! Was a bit of a challenge getting it to sync with the app.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi Paul! Thanks for taking the time to leave your positive review. We're glad you're happy with your purchase. Enjoy the ease of use you get by managing your washer on your ThinQ app. Don't hesitate to contact us on social media should you need support. (@LGUSA on Facebook, @LGUSSupport on Twitter). ^Chris LG

  • Rated 5 out of 5 stars

    Samsung washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine! Love everything about it! Will definitely get the dryer as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AishaR

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love itttttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WT7400C working great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine has worked perfect so far. Clothes are clean. Spin cycle gets most of the moisture out so dryer doesn't have to work so hard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Beat Washer Dryer Combo

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer dryer combo we’ve ever owned. Love our new LG top load saving water and electricity. Outstanding sales and service at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely happy with this purchase. Washer is extremely spacious inside and love the digital controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great overall

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far running well, very quite that I don't notice it running. Only reservation is that the tub is so deep down that it's hard for my wife to reach clothes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problems with this item so far I love the fact that it lets me know when my wash is finish and add the features that I am still learning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washing machine. It practically dries my clothes with the awesome high speed spin cycle which means less time in the dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works fine but would not have been my choice. Settings sometimes don’t work right.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great size

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! Once it was installed correctly it worked perfectly. Very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and service was given all great and quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy buyer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone recommended LG and I’m very satisfied with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my applicant they installed very fast. Thanks

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 3 out of 5 stars

    Noise, wrinkles

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a weird noise and wraps clothes together. Not very happy with this purchase.

    No, I would not recommend this to a friend