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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1524 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, large capacity, and low noise level. Many also appreciate its ease of use and suitable size for larger families. Some customers have expressed concerns about the agitator, spin cycle, depth, and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,524 reviews
  • Rated 2 out of 5 stars

    Keep Looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a washer fast, my mistake not reviewing it first. Bought an open box, so maybe that's part of some of it, like it re-setting and starting the cycle over in the middle of a load. Pro's- Looks nice. Cons- Too tall to reach in comfortably. I'm 6' and have a hard time getting clothes out of the bottom, for my 5'7" wife it's almost impossible. Soap dispenser inside is unhandy, miss my old machine with auto-dispense. Feel it really needs an agitator, seems like on bigger loads some of the clothes just sit there. Settings take forever to complete a cycle, even the Turbo speed wash option takes 45 minutes to do a load. Finally, even on high spin the clothes seem to come out heavy and wet compared to my old machine. Read the manual twice and still not sure if I'm operating it correctly. I didn't research it, so my fault, but already looking for something different. Quality seems average, lid seems to "stick and click" everytime I open it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, Mike. Thank you for sharing your detailed feedback about the LG WT7400CV washer. We understand your concerns regarding its height, cycle duration, and performance. Your feedback is valuable, and we'd like to assist you further to ensure you're getting the best use of your washer. Please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to explore possible solutions and provide you with any necessary support. We appreciate your patience and the opportunity to assist you. ^Sam LG

  • Rated 5 out of 5 stars

    Large

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large wash tub. Settings to be able to select exactly what you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very large tub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is far too big for me. The tub is huge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good but I don’t know until we install it on a new house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problems with this item so far I love the fact that it lets me know when my wash is finish and add the features that I am still learning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! Once it was installed correctly it worked perfectly. Very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice LG appliances and at very good price. Th

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice LG appliances and at very good price. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved into our new home and after reviewing several products, decided to go with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer! It does a fantastic job! The only negative is I can’t reach the bottom very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the sale price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and very nice color, I can’t really say anything bad because I haven’t owned long enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works and looks great. The guys that delivered and installed worked like a well oiled machine! 10 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AishaR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love itttttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer so far. Have owned it about a month and it really has a lot of features I like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy buyer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone recommended LG and I’m very satisfied with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer Spam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a minute to get someone to help, but after getting started the process when smoothly and was very helpful/knowledgeable about issue I was having. Issue Resolved successfully!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and service was given all great and quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my applicant they installed very fast. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great shopping experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, we absolutely love it! I highly recommend giving it a try!

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 3 out of 5 stars

    Noise, wrinkles

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a weird noise and wraps clothes together. Not very happy with this purchase.

    No, I would not recommend this to a friend