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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1524 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are satisfied with the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, large capacity, and low noise level. Many also appreciate its ease of use and suitable size for larger families. Some customers have expressed concerns about the agitator, spin cycle, depth, and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,524 reviews
  • Rated 5 out of 5 stars

    Great LG product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This top load washer is great we absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, but it seems not able to wash the pillows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife is happy, since I picked out, I did well!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded to a better machine and im loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Great suggestion at the store level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. Great help in store and delivery guys were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product is working good I recomen this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful Color

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful and works well. My only critique is that it is a bit loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Its an excellent washing machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The only bad thing is. I can’t reach the clothes at the bottom of the washer. I’m 5’4”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is working fine. Need to run a few weeks before final judgment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer seems t work fin. However the tub is huge and very deep. Difficult to pull clothing out of washer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great connectivity and downloadable settings. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. Great service from Best Buy from top to bottom.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best wash

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is not the greatest when it comes to washing the clothes. We have noticed some items (my sons work clothes) at time needs to be washed a second time for the food smell to come out. I never experienced this with my older machine models. I was sold this one by a male sales personnel and I am highly disappointed.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for taking the time to share your experience with the WT7400CV washer. We understand that you’ve had to rewash items like your son’s work clothes to remove odors — that’s understandably concerning, especially when comparing it to previous machines. For heavily soiled or odorous items, we recommend using the Heavy Duty or Allergiene™ cycle with hot water (if the fabric allows), and adding a pre-wash or soak option when available. Using a detergent designed for odors or adding a bit of baking soda or white vinegar (in the appropriate compartment) can also help neutralize lingering smells. We’d like the opportunity to assist you further and ensure your washer is meeting your needs. Please send us a private message on social media @LGUSSupport so we can provide more tailored guidance. Your satisfaction matters to us. —Avril LG

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, lots of room for bigger loads. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has worked as advertised and matchs an old dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, consumer reports highest rating. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the LG washer! It gets the clothes clean and fresh smelling with one wash!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was set up and iPhone first use, it didn’t work and had to return it.

    No, I would not recommend this to a friend