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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1524 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are satisfied with the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, large capacity, and low noise level. Many also appreciate its ease of use and suitable size for larger families. Some customers have expressed concerns about the agitator, spin cycle, depth, and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,524 reviews
  • Rated 4 out of 5 stars

    Washet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was set up and iPhone first use, it didn’t work and had to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love LG Turbowash!lhlhxkhxkyxkyxkgxkgxkyxkgxkyxkyx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more smell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and nice looking washer. No more clothes that smell like mildew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job for everyone involved with the sale awesome guys

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently I bought this LG washing machine. This is the best deal and best washing machine I got. I am so happy. It is really worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TurboWash 3D

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking washing machine. Washes super fast too on regular mode. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Washer works really well & very quite during washing cycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life's good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine. Has awesome options and all the bells and whistles

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best wash

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is not the greatest when it comes to washing the clothes. We have noticed some items (my sons work clothes) at time needs to be washed a second time for the food smell to come out. I never experienced this with my older machine models. I was sold this one by a male sales personnel and I am highly disappointed.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for taking the time to share your experience with the WT7400CV washer. We understand that you’ve had to rewash items like your son’s work clothes to remove odors — that’s understandably concerning, especially when comparing it to previous machines. For heavily soiled or odorous items, we recommend using the Heavy Duty or Allergiene™ cycle with hot water (if the fabric allows), and adding a pre-wash or soak option when available. Using a detergent designed for odors or adding a bit of baking soda or white vinegar (in the appropriate compartment) can also help neutralize lingering smells. We’d like the opportunity to assist you further and ensure your washer is meeting your needs. Please send us a private message on social media @LGUSSupport so we can provide more tailored guidance. Your satisfaction matters to us. —Avril LG

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, fast delivery and wonderful installation crew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 300 off of my purchase of my washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever purchased. Washes clothes and they smell great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this washing machine, only problem I'm having is setting up wifi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best gift ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this washer and its quick and great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TOP LOAD WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is excellent product as described. I like LG WASHER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it . amazing costumer service great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does very large load. Has many settings that you can set to wash on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG. About to purchase the matching dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Wa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine the LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Stee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. No additional comment to add to this review

    I would recommend this to a friend