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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1524 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are satisfied with the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, large capacity, and low noise level. Many also appreciate its ease of use and suitable size for larger families. Some customers have expressed concerns about the agitator, spin cycle, depth, and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,524 reviews
  • Rated 5 out of 5 stars

    Ms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. No additional comment to add to this review

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Expensive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent capacity, just think is too expensive comparing with other brands

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine it’s a value for money. I don’t regret buying this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing LG washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! The design and functions of this machine is top notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very quiet, and I love it thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, would buy again. Best Buy in store service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer very happy with the buy, washes our clothes very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had these for a few months and they set is awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product, I like it, working perfect A beautiful machine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy customerI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer but has a high pitch sound when filling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy LG products never have had a problem with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had this machine delivered and hooked up. So far, so good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Michael M

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer,wish it was a little bit more powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and very reliable. Brand name speaks itself.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rusted bleach dispenser

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give zero stars I would. Pictures speak for themselves. Beware of rust!!!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello, Cindy! We'd love to take a look at what's going on with your washer! If you could please reach out to us with the link below, it'll be our pleasure to help. https://www.lg.com/us/support/contact ^Ian LG

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Love it. Highly recommend ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Top load washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer maybe I will get it later with the matching dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer and the July 4 combo deal was a winner!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great washer 1 annoying problem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a high pitch ringing (like old box T.Vs would have) when the washer is on and load is spinning. Best buy brought a replacement yet the second 1 had same problem. Im in the process of contacting manufacturer

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Thank you for taking the time to share your valuable feedback about your LG 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D. Our team is truly sorry that you have experienced the inconvenience of a high-pitched ringing sound during the spin cycle. We understand how frustrating this can be, especially as you received a replacement unit with the same issue. If you need any additional assistance, please don't hesitate to reach out to us privately on Facebook or @LGUSSupport on Twitter. We are always here to help and thank you for your understanding. ^Sam LG

  • Rated 4 out of 5 stars

    Large Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large load capacity, rinse cycle is quiet which is nice when appliances are in living area

    I would recommend this to a friend