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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1524 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, large capacity, and low noise level. Many also appreciate its ease of use and suitable size for larger families. Some customers have expressed concerns about the agitator, spin cycle, depth, and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,524 reviews
  • Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Very nice and large!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to use a step stool to get the clothes out of the washer because it's so deep!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch pad. You don’t have to press it, just put your finger on it. The tub is big enough to handle a comforter with no problem. If there are any problems, I have not come across them yet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is great! I have only had it for about a month but I am very happy with it. I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washing machine, large tub so you can fit your king size blankets in. Adjusts the water to fit the load size.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice and quiet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is super quiet and I like that I was able to buy it as a floor model unit! Great machine

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this! So much capacity so perfect for our large family. Love all the different cycles it has as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Not sure what this is

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Great installers Very easy process. I was glad BB had the product available and Imdid not have to wait to have it delivered and installed. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Ew washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced older kenmore washer, this one is way quieter and uses less water. So far so good

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is the best one I’ve have ever owned in my whole life it is so quiet you don’t even here when your wash load is done

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the same machine for 28 + yrs this is like a dream machine. So far loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer and Dryer Set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my washer and dryer set! It is quiet and cleans my clothes well!! Perfect fit!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    High pitched noise constantly when running

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine looks nice but there is always stupid high pitch noises when running. They are so loud. LG should make a change to this because it's unbelievably loud. Also the lettering on the control panel isn't lit up. Only the lights under the lettering which is not user friendly.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We highly appreciate your honest feedback regarding your experience. We always try our best to give our clients the best service we can, therefore it's distressing for us to hear if you had a bad experience. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Jolly LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Loving it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my set! It’s perfect for my home! Easy set up. It is so quiet and just perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful washer it’s very big it holds 2 comforters very easily by far 1 of the best washers I had .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I’d buy it again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid washer, great capacity and cleans like a champ.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Had another brand that didn’t work out of the box. Glad we switched

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    No agitator, no problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure about this washer without an agitator but it works great. No problems, laundry is coming out clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! It’s durable efficient and great capacity! Has a quick wash and many other options.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Cleaning giant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited over this washer. Giant tub to wash bed covers. Gentle on clothes but energy efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very happy with the washer--one thing to note is to make sure and use the "heavy" cycle when you have something that gets really heavy when wet, like a bathmat. Otherwise it will screw up the cycle. I like being able to use one of the many optional cycles you can download--this is a handy new smart option.

    I would recommend this to a friend