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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 912 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers enjoy the large capacity and excellent cleaning performance of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. They also appreciate its quiet operation and ease of use, finding the tub size to be a significant advantage. However, some customers have noted that the washer's depth can be a challenge, and a few have expressed concerns about its reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 912 reviews
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second LG washer and Dryer set. The last ones I had for 6 years and sold it with our house. This new set is great! Works well. It’s a little pricey but you get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st LG purchases Ever (Washer & Dryer)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Stars but just like the Dryer, I am not SMART enough to figure out this unit yet. It as more functions than the standard ones I have used in the past. I have ZERO complaints and Happy I bought this set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT WASHER!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were extremely impressed with the size of this washer. Great for people who are constantly washing bedding. The download feature is awesome! Never had an impeller washer before and I highly recommend due to extra size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Dryer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to upgrade our washer / dryer and chose LG washer / dryer combo … newest technology with controls looked daunting but had no issues with the controls … washer / dryer works great …

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First washer in 22 years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the appearance, stability and functions of our new LG washer. The specialist from Best Buy were kind and knowledgeable. They carefully installed the washer then gave us a quick tutorial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and High-end

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm real impressed with how High-end and small it is despite the actual drum being large. Replaced a Samsung that failed which was larger in size but smaller in capacity. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with purchase!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the washing machine for several months now. It is amazing how much fits in one cycle. I love that there is nothing inside the drum to snag or catch straps from clothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Smart Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed a few different washers and this was the best. When we started using it with the LG App, amazing amount of washing features. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for about a year. No issues. Kind of loud on start up when spinning the clothes. Other than that it is relatively quiet with laundry door shut. No issues with electronic. Good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The time and energy that is no longer wasted in washing the laundry multiple times is a major relief!! This has helped out in more ways then one, the features are awesome and very helpful!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm happy with the size of my washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I'm happy with my washer, there are a couple of things I would do differently with the technology it has. However, I can't speak about my dryer yet because I haven't received it. I will be receiving it next month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very high tech!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features and depth of tub in washer, makes washing comforters and larger items easier and no going to laundromat. Can wash anything in comfort of my own home!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched to a top loader from a front loader. No looking back for us. Beautful looking machines works great. Sounds like a great warranty if i ever need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer!! I am very glad that I went with a top loader after having 2 front loaders. I love that it can be connected to WiFi as well and notifies you when your load is finished.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saves on water and gentle on clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to get use to a washer without an agitator. It weighs the clothes and calculates the water needed. Again I need to download the WiFi application and put it to use. I can put I item in the washer and it won’t be out of balance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading many reviews for the washer I decided to purchase it. I have enjoyed my new washer and it does a great job of cleaning the clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, and the app is a great feature. I've used the remote start several times, and the app is great to remind me i have a load of laundry that needs switched over!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer but one issue is I use the tide pods and on my work scrubs I can still see the detergent in them. I feel like the washer doesn't fill up with enough water at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had them a few month's. But all I have to say is Awesome! It's like the Rolls-Royce of washer & dryers the technology of these machine's are great, very smooth operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look. Easy to use. Effective. Quiet. Insignificant complaint is the required long hold (like 2 seconds) to activate - not really an issue, just different than I'm used to.

    I would recommend this to a friend
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