Customer Ratings & Reviews

We have 4 young kids and live in the country. We worried it couldn't handle the mud without an agitator. It is huge and always brings laundry out clean.

This machine is so much quieter than our last top loader. It is super sharp looking and does a really great job at cleaning everything.

I did a fair amount of research before going into Best Buy to see this machine in person. I really appreciated that the Best Buy rep was very knowledgeable about this LG machine compared to its counterparts. In the end I was convinced this was the right machine for me and I am extremely happy with this purchase. Best Buy was great to work with, and I would be happy to work with them again. And the machines are great!

I've had this washing machine for about two months and I love it. I can wash all of my bedding at once with no issues. I have washed very large loads of clothes, including dirty clothes from working in the yard or at the gym that have come out clean. So I don't believe I've had issues with not enough water. I also love the wifi feature so that I get sheets on my phone when the load is complete. I do wish I had a bit more flexibility with altering the settings for the different wash types. I definitely recommend it though.

I love the washer. The capacity is huge and the options are self explanatory. I have never used a smart washer and the ease of use was awesome.

Quiet, intuitive controls, clothes come out great. Bought this as replacement of similar model I’ve had for about 10 years.

This washes has a huge drum and without the agitator has lots of space. I was surprised at how well it washes and I love that its easy to use.

Was replacing a front load washer that lost its bearings. This washer is very large. Easy to use. And pretty quiet. Love how it cleans.

LG always makes good washing machines and this one is no different. It has a lot of functionality and does a good job cleaning clothes. The transparent lid also makes it kind of fun to watch while it works. The unit sits very low to the ground, so if you're putting it inside an overflow tray you have to extend the legs almost all the way up or it will grind against any drain or protrusion in the tray. Our first installers apparently didn't understand this because they did not properly extend the legs and we heard an incredibly loud grinding sound when it hit about 1/3 of the way through the cycle. We had another Best buy install team come out to pick up the defective washer but the installer immediately realized the legs had not been extended and we were able to get the unit to work properly. This information was not very apparent in the manual and was not something the installers had any experience with apparently. The washer can also be a little noisy during that same washing phase if you have it in a second floor laundry room. Our laundry room is above our living room and I could hear the unit during this phase. But otherwise, it is a remarkable washing machine that is still much quieter than any of the machines we have had before. And it's very water efficient. It took me a little while to figure out some of the basic functionality given all the options that the unit has but With a little help from the manual and YouTube we had it all figured out fairly soon. It's a heavy washing machine so if you're trying to install it in the second floor, get the installation service. Just don't forget to tell them to extend the legs if you're putting it in a drain tray.

Large, quiet and efficient. Lots of settings for large or small loads and different fabric and washing needs. Very nice

If you have a lot of clothes you need to wash often this is the washer for you. It’s HUGE inside and is the most quiet washer I’ve ever seen.

Very deep washer able to wash a large load of clothes very quiet washer Highly recommend purchasing item

My wife cried with joy using this washer. Of course I was thrilled. Large capacity, and the washer makes our clothing clean and soft. Recommended

Large capacity and simple to use. It is a little louder than expected but not too bad. No complaints so far.

Overall, the move to this LG high efficiency washing machine was long overdue. Although wading through the many choices available, it boiled down to a recommendation from consumer advocates and the simplicity to understand and operate. The LG met with both high reviews and all newer technologies require operators to read and after taking time to read and understand the new capabilities, we were able to maximize the capabilities of the machine. No regrets and the clothes are still getting cleaned.

Love the color, the simplicity to use and the huge drum! I am able to wash less loads because of the size. Great purchase & I definitely recommend!

This washing machine is the best one we've owned. I was skeptical with it not having an agitator, but it seems they've come a long way with the technology. It can handle very large loads and has many cycle options, even speed and single item cycles. The only downside is it can use more water than our previous side load machine.

I really like my new LG washing machine. It's quiet and efficient and it gets the clothes really clean. I couldn't be happier.

So far, so good on this washer. Easy to use and the wash quality is very good.

This washer is almost twice as large as our previous unit. It is probably smarter than the operators, but it knows how much water to utilize based on load size. The installation on 12/16/21 was sooner than I had originally planned, but the product was available and an appointment was scheduled. The color and appearance are very pleasing. I did utilize the price match guarantee policy which yielded an even better price than expected.