Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology - White.
  • Angle. LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology - White.
  • Left. LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology - White.
  • Alt View 1. LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology - White.
  • Alt View 2. LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology - White.
  • Alt View 11. LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology - White.
  • Alt View 12. LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology - White.
  • Alt View 13. LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology - White.
  • Alt View 14. LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology - White.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • LG Washer - 6Motion Technology - Product Overview video 1 minutes 02 seconds
  • LG Wash - ColdWash Technology - Product Overview video 0 minutes 59 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds
  • LG laundry - SmartThinQ - Product Overview video 0 minutes 23 seconds
  • LG Laundry - TurboWash 3D video 0 minutes 28 seconds

LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology - White

Model:
WT7800CW
SKU:
6329765
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1782 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the large capacity and excellent cleaning performance of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. They also appreciate its quiet operation and ease of use, finding the tub size to be a significant advantage. However, some customers have noted that the washer's depth can be a challenge, and a few have expressed concerns about its reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,783 reviews
  • Pros mentioned:
    Capacity

    Large washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer holds a ton. Gets clothes clean as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    LG the best!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Wash machine. Haven't had any problems so far.

    This review is from LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology - Graphite Steel

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Very easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very easy to use. Lots of functions. Works quickly.

    I would recommend this to a friend

  • DO IT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a couple months researching and am SO glad that I decided on these -- like other reviews say, you just have to learn how to use the machine. For those saying oh it doesn't use enough water or doesn't wash stuff right -- that is all user error. No offense, peeps! Of all my new appliances, this is my favorite!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large capacity. Would recommend. Cleans great

    This review is from LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology - Graphite Steel

    I would recommend this to a friend

  • LG ThinQ Dryer

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great dryer. Bought it as open box but it works perfectly fine like brand new. I love the AI that comes with it, I can literally be anywhere and still be able to track the status of my laundry. Greta choice

    This review is from LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology - Graphite Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been great. Large capacity - no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer ,has everything you need plus more capacity is amazing

    This review is from LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology - Graphite Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Great washer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds more clothes than I could imagine. Very fast!

    I would recommend this to a friend

  • Great buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect in my space. Clothes wash clean in various loads and types. Takes the guess work out of it for me by preselecting the water temp and spin based on what types of clothes Im washing. Havent tried the wifi methods yet but thats a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Nice

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Quiet and a ton of different wash cycles.

    This review is from LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology - Graphite Steel

    I would recommend this to a friend

  • we'll see

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We'll see what happens with this one. The last LG lasted about 10 years before the thing wouldn't spin and made horrible noises underneath. Can't be that difficult to make a longer-lasting appliance that doesn't have to be thrown away after 10 years or less.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quiet when we use it. Many options that you can choose from.

    This review is from LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology - Graphite Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Does an amazing job!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has tons of room! I do fewer loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can handle alot in a load. Fit king size comforter no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Love this washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Lots of options. Cleans well & does a great job.

    I would recommend this to a friend

  • LG Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with alot of features. Best Buy brought it upstairs, installed it and tested it. Very professional men for delivery. We compared this product to others and at other locations. Best buy had the best prices for this model and a quick delivery. We are very satisfied with the service and the LG Washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Wife likes it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capacity on this unit is amazing. Works excellent

    This review is from LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology - Graphite Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    No light inside washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the big load capacity of this washer and the clear lid. But HUGE problem with no light inside the washer. Our other washer had light that automatically came on when washer lid was opened. This washer has NO light inside at all, automatic or otherwise.

    This review is from LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology - Graphite Steel

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Large capacity and quiet

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement over our other washer! Love it. Washes well.

    This review is from LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology - Graphite Steel

    I would recommend this to a friend
Page 52, Showing 1,021-1,040 of 1,783 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.