Customer Ratings & Reviews

Great machine. Lots of options. Cleans well & does a great job.

Can handle alot in a load. Fit king size comforter no issues.

I was very excited when I purchased this washer because all the features it has and its large capacity. However, after I start using it I was very very DISAPPOINTED. It DOESN'T CLEAN the clothes, It ONLY does the job when it is just sweat clothes, Don't buy this washer if you have kids or outside workers as family member. The clothe comes out the same way you put it in just with a better smell. It doesn't take out dirt stains and even thought it has a large capacity it is only design to do a better job on small loads. I thought it came defective and I contact LG support they send someone to check the washer and the technician said everything was ok. He recommended to choose the extra water function and Heavy Soil regardless of the cycle type for a better performance. But everything still the same regardless of following the technician suggestions. The only good thing about this washer is that it doesn't damage the clothe as other washers, if that is your main feature this is the washer for you. If not DON'T WASTE YOUR MONEY The only reason I didn't returned it was because my 45 days satisfaction period were past already when I started using. I was doing some renovations in the house and I connect it like 2 months after it was delivered. It is so frustrating, I am so unhappy with this washer. Now I am stuck with an expensive washer that doesn't clean the clothe lol surreal.

Big improvement over our other washer! Love it. Washes well.

Very quiet machine, well built. Using no agitator .

Have only had short period of time. Seems to wash ok. Little louder then I expected. Use to have front end loader. Worries me with the lack of water it uses. Life’s been crazy maybe I need to take a moment to read book. Not sure on the recommendation to a friend.

Great features, large and quiet, we love this washer

Love all the smart features and the large drum load.

I like the washer, but the guys that came to install it did not clean underneath and left a sock and a pair of shorts behind the washer. I was in the other room and told them if they needed anything I was available. He assured me that he had it covered. Disappointed.

I purchased my washer as I needed one big enough to do my bedding. First of all, I need a step stool to reach the bottom as I am on the short side. I do not like the fact that I can't control the water level - this is done my weight in the tub. You can't open the lid once you start it - you have to pause everything and wait for it to "click" then you can open it I end up with water remaining in the fabric softener "cup" which I do not understand. You can only put about a quarter of a capful in. This washing machine also seems to chew up my stuff - I have had several towels come out with holes in them. It will hold my bedding which I like. Clothes do seem to come clean.

Large capacity. Offers a quick and efficient wash.

Easy to use and to learn the many positive features

Great washer for large family, I extremely love it!

Works well.. 2nd LG washer so knew what to expect. I am not sure why they do not provide an explanation of the wash cycles... most confusing aspect is the 'extra water' capability is not available on many cycles so it is a guessing game.

Huge tub, great value, awesome look! You’ll need a big dryer!

Quiet, works well and cleans excellently. I would recommend

Recently moved and had LG washer and dryer at previous home for over 8 years and was very happy. Wanted to replace the 10 year old beat up and smelly washer in the home I purchased so it was an easy decision to purchase LG again. Very happy with the features and quality.

Excellent product using new high speed spin technology. Makes washing less water intensive. You must give the Koreans credit for engineering fantastic products. Yes, i have become a big fan of them. Best Buy sells, delivers and installs cleanly, simply and without hesitation. NICE !

Love this! Huge tub! Highly recommend this washer

We love this LG washer! Easy to use. Saves on water.