Customer Ratings & Reviews

It’s hard to get use to a washer without an agitator. It weighs the clothes and calculates the water needed. Again I need to download the WiFi application and put it to use. I can put I item in the washer and it won’t be out of balance.

The time and energy that is no longer wasted in washing the laundry multiple times is a major relief!! This has helped out in more ways then one, the features are awesome and very helpful!!

Washes clothes like a washer should. HOWEVER, after about two months of use, it's been plagued with the LG "won't turn on" issue. Pressing the power button won't turn on the washer. Fix, Unplug, hold the power button for 5 sec. then the start for 5 sec. plug back in and it will work. This seems like a common problem, just do a web search for LQ washer won't turn on. The fix, buy a new control board for anywhere from $600 - $1000+ part. I should have purchased the extended warranty...

Love the features and depth of tub in washer, makes washing comforters and larger items easier and no going to laundromat. Can wash anything in comfort of my own home!!

really like this washer. It gives the clothes enough water. For some reason no matter what setting i put it on hot water still comes out.I've tried everything and just can't seem to get all cold watet

Switched to a top loader from a front loader. No looking back for us. Beautful looking machines works great. Sounds like a great warranty if i ever need it.

I absolutely love this washer!! I am very glad that I went with a top loader after having 2 front loaders. I love that it can be connected to WiFi as well and notifies you when your load is finished.

It's so deep that my wife needs a step stool to even reach the bottom. You could wash a small land animal in there if you wanted.

After reading many reviews for the washer I decided to purchase it. I have enjoyed my new washer and it does a great job of cleaning the clothes.

Very nice machine that works and washes well. Very noisy is the only reason getting 4 stars and not 5

I purchased this unit last July, along with the matching dryer. I would have given it 5 stars until about 2 weeks ago when the washer started making a loud whining sound when it was turning to agitate the clothes and during the spin cycle to expel the water. It almost sounds like to belt is slipping or something is keeping it from spinning. Trying to contact customer service to see what the issue might be.

Large capacity is nice but does not dry thoroughly. You have to change the sensor setting to more or very every time if you want dry clothes.

Love my new washer. Loved doing business with Best Buy. Everything smooth. Delivered on time. Salesman fabulous. I couldn’t have had a better experience

We have had whirlpools all the time, we tried one of the newest fancy brands. Not even close! U must have a heavy duty at a great price like this one!

Love this washer, and the app is a great feature. I've used the remote start several times, and the app is great to remind me i have a load of laundry that needs switched over!

Really effective washer. I love the wifi features. And the little song it plays when the wash is done is delightful. Big ups.

Absolutely love my new washer. First time in over 25 years I finally have a matching set again.

Excellent washing machine. Simple to use and very efficient. I love the large drum as I can even wash all the bedding including the comforters. Love this washer.

I love the washer but one issue is I use the tide pods and on my work scrubs I can still see the detergent in them. I feel like the washer doesn't fill up with enough water at times.

We love it so far! Although the Smart features aren't the most exciting, they are useful in that you can track how much longer the load has to go.